Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

sacanda_trina asked in Dining OutFast Food · 1 decade ago

Taco Bell false advertisement??

My bf went to Taco Bell yesterday, and happened to notice that they now charge 10 cents extra per taco if you get a soft taco instead of a hard taco. Is this a common practise?

The price listed on the menu board states one price for both soft and hard tacos.

If Burger King has to post a notice that they charge 20 cents extra for a piece of cheese, shouldn't Taco Bell have to tell the customer that they are charging them extra for a soft shell?

My friend asked why they charged extra for a soft shell, and she was told "that's just how we do it".

Update:

I don't know what the price was for a single taco...they added 10 cents(per taco) to the price of the combo meal, and it was NOT for the supreme taco, it was just for a regular taco meal.

Update 2:

She only noticed it because she happened to look over the receipt, and it showed the extra charges on the receipt. She also ordered a Quesadia meal, and they charged her ten cents extra for that meal as well, as that came with one taco, and she asked that it be soft.

10 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    First, I believe they have been charging $.10 extra for soft (reg) taco's all along.

    If not, go back to the store, look at the menu, if it doesn't show the extra charge, take a picture of the menu. Use a digital camera so you can check to make sure you can read it clearly. By the way take the picture from the drive thru (that may go without saying).

    Then call corporate, call you local Television stations "Call for Action" or the investigative reporter(s), and lodge a complaint. Tell them you're doing this, and it's not fair to consumers. Also it's NOT the money ($.10) it's the principal of the issue. The reason Taco Bell had to put up the digital machines that show you your total is because their employees were giving out the wrong total and pocketing the difference, they have had a long history or lies, deceit and thievery. Take pictures of several locations and see if they all do it or just that one location. That's how you'll get the satisfaction from a corporation, you make the discrepancy PUBLIC, and EMBARRASS the owner/operator/company.

  • 1 decade ago

    I don't understand that. Was it because he ordered a supreme instead of a regular? Otherwise, I don't think the price should change. I would call and ask the manager. Because if the soft taco and the hard taco are both the same price if you order them separate, then they should be the same price if you swap one for the other in a combo. Don't let it slide. It may only be ten cents...but it's rediculous. They cost the same. Contact the store manager. If they don't help you, ask for the number for the district manager. You should also call the number on their reciepts and leave a loooooong comment.

  • 1 decade ago

    Does your state have fair pricing laws? You should do the following:

    1) Contact the store manager (get their name, it may be useful later) about the price difference and if it doesn't say the price is different, bring this up.

    2) If no satisfaction, contact the company comment line, make sure you have your receipt for store number info, etc.

    3) If still no satisfaction, contact your state consumer affairs department and file a complaint. If you have person's names, mention those in your complaint.

    I have had problems with various companies (including the old MCI) and Virginia has the State Corporation Commission and some other agencies where I have received offical letters of apology (and in some cases compemsation).

  • 1 decade ago

    Asking the average employee why they charge extra probably wont yield any good results. But they should definetly have to post it on the menu if there is a difference in price.

  • How do you think about the answers? You can sign in to vote the answer.
  • 5 years ago

    Taco Bell can argue that the photograph exhibits the product in the previous that is been dealt with and packaged. The contents will flow in the time of transport. And, the photographs make no notice of measurements whether by utilising quantity or by utilising weight. All-in-all, it is not nicely rather worth the hardship. that's why i flow to Del Taco.

  • 1 decade ago

    any food place should put on the menu board extra charge for cheese i would call corp to find out the real truth

  • 1 decade ago

    wow thats weird i think its worth the 10 cents but they should have told her

  • Anonymous
    1 decade ago

    usually the soft shell is higher no matter where u go

  • 1 decade ago

    thats wierd.

    I like the soft ones better

  • TJ
    Lv 4
    1 decade ago

    your right if its not posted then they can not charge extra.I would call corp.. and tell them on whats going on at that store..

Still have questions? Get your answers by asking now.