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Vonage problem - can't use cordless phone?

I just signed up for Vonage. I bought a cordless phone, seeing as how I'm using a wireless network, why tie myself down, right? But when I use the cordless phone with the wireless network, the wi-fi drops out completely! (I'm on a Mac, with an Airport.)

Vonage customer service said that my cordless phone was on the same frequency as the wireless (hunh?) and using a regular plug-in phone did work. But how in the world do I - as customer service suggested - change the frequency on my Airport so they don't conflict?

Any ideas? Thanks!

5 Answers

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  • 1 decade ago
    Favorite Answer

    Wi-Fi uses the 2.4ghz set of frequencies, so if you phone uses the them as well, then they will interfere. Your solution would be to buy a 5.8ghz cordless phone, and leave your 2.4ghz unplugged.

  • 1 decade ago

    We have Vonage and use the Apple Airport Extreme for our home network. We replaced our phones with GE 5.8 cordless phones and have no problems. You can not change the frequency of the Airport. Spend $35 and purchase a 5.8 cordless. You will have smooth sailing.

  • Anonymous
    1 decade ago

    Press the channel button a few times.

  • Anonymous
    1 decade ago

    you cannot use just any old phone! it gotta be a wifi Voip ( you can use a bluetooth also) phone....I hope that what you got...then you put the phone on the base-phone cradle and let it register!

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  • 1 decade ago

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