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Is outsourcing to India having a negative effect on America?

Recently, I've been seeing too many companies outsourcing their customer service to different countries, namely India. Granted, they work for much less, I get so upset because I can't understand them. Whenever I ask to speak to a supervisor, they get all pissy and I'm pretty sure that they transfer me back to themselves. Even Yahoo! outsources to India for their customer service. As such, do you think it's negatively effecting our economy, or is it boosting it?

Update:

Pebogirl: I never knew that it went that deep into the heart of America. The fact that a doctor saves money by having his transcriptions sent to India is almost sickening. How's their grasp on the English language? From my experience, not so hot. Thanks, everyone, for all of your input.

7 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    When American manufacturing jobs headed overseas in the 90's, suppporters of tarif-free trade argued that newly unemployed workers could simply find jobs in the growing hi-tech sector. Yet corporations soon outsourced white collar jobs and service-industry jobs, as well, with overseas labor fielding support questions from computer users, programming software, and even examining your x-rays and MRI scans and typing your Dr's dictatons. It is not just jobs we are loseing, but our privacy, too. There was always a mistake. The Dr. would just line through it and initial it.

    Source(s): Worked for a Dr. who faxed his dictations, notes on pt's office visits, to india to be typed.
  • 1 decade ago

    Outsourcing allows for the reduction costs, which is passed on to consumers.

    It is basic economics that tells us that it is mutually beneficial for nations to allow the allocation of resources to areas in which these nations hold a comparative advantage.

    Currently, developing countries like China and India have access to lower labor costs, which allows for companies to outsource processes that do not not require a large amount of technological support.

    Jobs answering phones and pushing buttons have become too standardized to keep in the US, as there are many other areas that require more skills, training, and technology that will be higher paid and will add more value to companies.

    To answer your question, outsourcing is a boost to our economy.

    The trick is to provide assistance and retraining for those who are displaced when their jobs are outsourced.

    Edit: LOL. Gotta love all the thumbs down. I truly wish that in order to vote, citizens had to pass a basic economics test. Maybe then there would not be so much ignorance.

  • 1 decade ago

    Yes, it most certainly is. Good, hardworking Americans are losing their jobs left and right, feeding our failing economy. Bush wants to get us out of a recession? Forget immigration, stop outsourcing!

  • 1 decade ago

    Manufacturing always goes where work force and taxes are cheaper. History has shown us that the US always reinvents itself and finds jobs in a new sector.

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  • Anonymous
    1 decade ago

    Well I think it affects us negativley as all that money doesn't go to Americans..also it is a growing trend that could bring us down

  • Anonymous
    1 decade ago

    its boosting India's economy,thats all that matters.

  • 1 decade ago

    yes it is

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