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In management classes for non-techs, what do you learn about handling IT people?
I am an IT person taking an IT Project Management class. I have learned lots of good things about subtle differences between techies and non-techies. For example, a techie thinks in terms of meeting specifications while the user thinks in terms of useability. Techies tend to be more introverted so they don't stand up well to demands by extroverts (marketing, upper management) for shorter deadlines, etc. I realize now that I have to take these kinds of differences into account when I work with people outside of my department. But what I want to know is, do non-techs learn anything about how to manage techies? Do they learn that they have to be very specific about what they want programs to do and what they want screens and reports to look like? Do they learn that they have to tell people like me that credits are negative numbers and debits are positive, that it is very, very important to get exact copies of error messages for techies instead of saying "it doesn't work"? Thanks.
2 Answers
- Anonymous1 decade agoFavorite Answer
Well, it depends on the classes they take! Personality style differences are talked about quite a bit in workshops that are really in the know. Myers Briggs Personality type system is one of the most common tools to analyze how people process information and communicate. Project management professionals in the know know this. It is not all about gant charts and schedules. You have learned some very valuable information that will serve you well. Keep up the good work. Project Management is all about people, not just tasks!
Source(s): http://jpassoc.com/ - Anonymous1 decade ago
I am a tech, and the thing I find offensive is all the "smart"
people spend most of thier day sending emails or sitting in
the cafeteria. Probably why they all have huge butts. You all
don't do anything you just keep talking about it. If you got paid for what you did, you'd owe your employer money. We get the job done. Oh,I'm sorry I forgot to mention you all think you can do a better job than we can. You may be stronger than I am
but your pot belly and big *** won't fit into the tight places.