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TNGal
Lv 4
TNGal asked in Consumer ElectronicsCameras · 1 decade ago

Problems with HP Photosmart 470 Digital Camera?

I purchased the camera 2 years ago, no extended warranty. The lens sticks in the out position and the on/off slide does not work. No one will fix it because HP does not supply parts. HELP!

3 Answers

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  • 1 decade ago
    Favorite Answer

    It costs approx. $65 just to look at a camera to see what's wrong with it... not worth fixing unless your digicam originally costs $$$

  • 1 decade ago

    I have a very hard time in understanding that HP dose not supply parts? do you mean that they will not supply parts to you or to a repair shop? if it's to you that's a correct answer! you have to be a certified repair shop for HP to sell parts to you! you have to know what you are doing, if not HP will not give you a warranty on the parts! HP will sell parts to a repair shop as long as the shop is certified! if they did not sell it to a certified repair shop HP will be out of business! their is a huge mark-up and a lot of money to be made for every one! Sorry if I d not understand you question right!

    Thank You,

    Bob

  • 1 decade ago

    hello,

    I just spent all day talking to hp about my camera that i have had for two years too, and my hardware on mine is faulty and they want me to buy a new camera . They do not offer any service. So like I was told buy a new one, but I wouldnt buy another of one of theirs . Good luck

    Source(s): having problems with my camera as well
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