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Anonymous
Anonymous asked in Computers & InternetOther - Computers · 1 decade ago

cancel aol account?

i have a free aol account that i rarely use anymore and i want to cancel it. I went to the link they gave me...i chose doing it electronically because let's face it, if i have to call them, i would have to wait for hours before they get to me...so anyways, it didnt work...so, is there any way i can cancel my account? besides stops using it?

Update:

i was going to ask for live support, but the feature is unavailable for a free account, which i have...and the thing is, im so frustrated that i might just even sen in the form, but heres the thing, i dont wanna send them via fax/mail because i dont want them to call or send me letters about their offers and stuff...so, is it true that if i just dont use it it'll cancel automatically? but i havent used it in a year and its still there...should i just give it to my friend who's been dying to get an account?

11 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    good luck with that .. they are obnoxious to get rid of .. i tried for months and even changed my credit card number and they STILL found it and charged it .. finally i had to cancel that card completely ..

  • 1 decade ago

    No they can not delete a screen name because you don't want it there anymore. Yahoo can't either. Nor att or your cable companies. Once a sn is created it stays no matter what company you get it thru. Even if you created a secondary sn under your major sn it takes forever if ever for that name to be available again.You can cancel your acct but it will not delete your sn.There's a huge difference between the 2. accept that just like with any other company they can not make your sn just disappear. I've had an att/yahoo sn that i cancelled years ago and it's still there if I ever want to open it again. I know it may seem like it but this isn't some big conspiracy aol has worked up to keep customers.

  • Adel
    Lv 6
    1 decade ago

    AOL = American Off-Line.

    I read news about how AOL makes it super-hard to cancel, so try to be very firm when you tell them you want to cancel it.

    Oh, by the way - they won't cancel your account if you don't use it at all. They want to make easy money if they can, and they really don't care if any subscribers are paying for it even though they never use it. You need to check all of your bills and/or credit cards to make sure that they are not charging you for it.

  • Anonymous
    1 decade ago

    Yes there is. go to bill.aol.com (DO NOT PUT WWW INFRONT OF IT) sign in there, you need to put the answer to your security question in on the next screen. once you get into your account screen, on the left side of the screen youll see a tab that says price plan. click that. then on the bottom left youll see FREE AOL $0, on that tab you can actually see where you can cancel every thing

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  • 1 decade ago

    You might have to give it time (i.e. 24 hours) before its completely cancelled/wiped.

    Failing that, have you tried contacting the AOL 'live help' department they can guide you through the exact procedure as you maybe doing something wrong!

  • 1 decade ago

    I think about the only way to cancel is by phone.

  • Anonymous
    1 decade ago

    i dont qiute know but they do have a thing called Member save which means They have people especially trained o try and persude you to stay with them, They get commission for every person they save so they will really try

    Best of luck!!

  • 1 decade ago

    the link is a trick. call them and tell them NO to every question that has nothing to do with canceling.

  • 1 decade ago

    well if thats the case i would just let it go and maybe eventually the account will close i guess but good luck

  • 1 decade ago

    call 888-265-8003 make the selection for sales so you get a rep

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