Does Southwest Airlines go to far?

I just watched the video of that woman getting interviewed on the Today Show and while her top was ok, her Daisy Duke skirt/shorts was not. As she sat back down after standing to show off her outfit, she flashed millions of people her crotch. She was wearing white panties, at least. I can see how customers would complain about her attire. She, her mom, and her lawyer are making this out to be Southwest denied her unilateraly. There had to be a few customer complaints for the supervisor to come get her and tell her she was being denied. I don't believe her story that Southwest denied her because the workers felt she was dressed inappropriately. There had to be complaints from other passengers for a supervisor to get involved. In general supervisors don't work flights...they supervise. Kind of like a drunk. If one slips by the gate agent and then the guy acts up on the airplane, bugging other passengers, a supervisor is called to the gate to get the guy off the plane and deal with the aftermath.

She is right. Southwest doesn't have an official dress code (no airline does to my knowledge). But people still have a duty so to speak to not push the limits. The problem is this. Fares in general are so low on airlines now that everyone can fly-- even those with no sense of pride in what they wear.

The lady's skirt was too short. Even with her sitting on the couch with her legs crossed on the video I could see the bottom part of her butt. Southwest doesn't owe her an apology and certainly doesn't owe her any sort of compensation. She chose to dress that way, that means she chose to deal with the consequences.

In my opinion it was an over zealous f/a that made a bad decision that WN is obligated to stand behind. This issue has nothing to do with morality police or forgetting customer service. It is an isolated incident that WN needs to rectify by offering an apology...

When I work for the an airline we would only deny some one because they were a safety concern for the flight. (or the missed it). Now she did fly on her flight so I don't know how much she can get for them. But come on southwest I know you have better things you can do.

What do you mean deny passengers their rights? The rights are printed in black and white on that little thin terms that is stapled to either tickets or ticket envelopes-read them.