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Fight like a B to succeed at work?

I work at a very popular mexican restaurant as a server. Most of the time, we don't have a hostess and when there are more than three servers, we have to fight over tables. When I first started, my boss stated that it was survival of the fittest. Since then, I have learned to shark the door and muscle the less agressive staff. Otherwise, My section is left empty as my pockets. We could all make good money if we worked together. I have already been in two verbal altercations with other servers. The tension is horrible but the tips are unbelievable! How can we work together as a team when the boss loves the drama?

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  • Anonymous
    1 decade ago
    Favorite Answer

    As long as the boss loves and encourages the drama, you won't stand a chance trying to make other servers work together nicely. All it takes is one to refuse to go along and your "nice" scheme will go up in smoke like a burned taco. If the boss sees that you're about to succeed with your effort, he might sabotage it or even fire you.

    But are you sure the boss loves that? Employee conflict isn't good for business.

  • 1 decade ago

    It only works when you get the other servers to agree.

    Perhaps they enjoy this competition.

    I wouldn't want it in MY restaurant, but ok if the boss likes it...

    You can make an arrangement where each of you who is free takes door-service and directs customers to each section in turn. No favours, no exceptions, only turns. Even when one night one of you gets lots of couples and the other only get people who want one single drink - that's the risc of the game. Over the long turn it will always even out.

    In Dutch restaurants and bars it's very common to have tip-jar which is evenly shared amongst the staff.

  • 1 decade ago

    That is odd, and it sounds like a waste of waitstaff time in addition to creating unhealthy competition. I've never worked in a restaurant that did not seat customers in rotation. I would imagine it does lead to trouble as wait staff seek to snag customers to keep their tables full. Despite the tips you are earning, it may be time to begin looking for a new job at an establishment that is managed well and encourages a better work environment. There are good restaurant managers (as well as ones like yours) working in upscale restaurants.

  • Anonymous
    1 decade ago

    The boss loves the drama, and I bet the customers get better service than at Denny's where everything is controlled, huh? Good for your boss. I bet a waitress or waiter who has a customer refuse his service in favor of another never makes that serving mistake again.

    Glad you make good tips, too.

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