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HP DV6408 laptop wireless will not stay connected?
I bought this computer in August last year and had no problems at all with the wireless internet. Lately I have been alot slower, the internet connection will be slow or non exsistant. I use the computer just for email and occasional websurfing..THATS IT. I called HP last week and they had me do a few settings of the TCP/IP and it seemed to work. About 20 minutes after hanging up it started doing it again.
I know the internet is fine...I work for the company that provides it and the levels are perfect.
Has anyone else had this problem? What did you do to fix it? I'm thinking about going to Best Buy tomorrow and dropping it off to Geek Squad and have them look at it. Will it be free? It came with a 1 year warrantee from HP. I bought it at BB.
1 Answer
- Anonymous1 decade agoFavorite Answer
wow, thats like saying the powers flaky, what wrong with my panel. Well, it could be your computer, but its one very small piece of the panel and so unlikely to be the problem. You need to know where the slowness is occuring. There is a program for that. Its called "traceroute: but usually "tracert". If you download some version of it, (be sure to download from a trusted site), you can trace how long each "hop" takes. A hop is a direct connection between each piece of equipment. Each hop should take less than about 150ms. If its longer that that their is a problem. (Some equipment blocks traceroute and so you won't get a report and will see something likes "* * *" instead of a time).
The hop between your PC and your modem/router/wireless connection to the internet will show first. If this is longer than 10ms there is something wrong with your PC or modem/router/wireless connection. Otherwise, the blockage is further up the pipe and you need to call your internet service provider.