How do I get this off my credit report?

Question

I am so sick of the credit burro. I seen something on my credit from adelphia. I have adelphia that is now comcast. I set up a  new account 3 years ago no problems. it says I owe them 68.00 I called and was like how did I set up a new account if I owed money. Oh no you dont owe money you must have been behind and we submitted it and then we got the money. so they put me on a 3 way call with credit protection they had no infromation of this account. So I'm like we'll get it off my report they tell me I have to. SO I do a dispute and guess what it comes back verified. SO now what. They told me they did not have any record of a late balance YET they say this account it good to credit burro.

Anonymous · Accepted Answer

I have the same kind of thing on mine. You need to contact the company, and have them send you a written statement that the account is paid in full, and not delinquent. Make a copy, and send that in to the credit bureau with another dispute.

Anonymous · Answer

I honestly feel for you. You have to file a dispute which takes forever and is so frustrating. That is how it works with these idiots, the make mistakes so you have to fix them. I've been through this before. What a shame to go through this for such an insignificant amount of money. Good luck.

PS: Are you sure it's not a collection agency trying to collect on a debt they purchased from adelphia before they changed?

terribrooke · Answer

Have Comcast fax or mail you a letter stating that the account is paid or current.  Make sure that it has the same account number that is listed on the credit report.

Anonymous · Answer

Request your free credit report from annualcreditreport.com If it's on the credit report,dispute it . If they do not respond in 30 days, it has to come off.

Anonymous · Answer

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How do I get this off my credit report?

5 Answers