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krollohare2
Lv 7
krollohare2 asked in Consumer ElectronicsMusic & Music Players · 1 decade ago

Does everyone hate their Zune as much as I do?

I bought a Zune MP3 multi-media player. 30 GB Zune I as I am told it is. Aside from being chagrined by the fact that as soon as I bought it, I learned that they were coming out with an 80 gig model, I also learned that access to the device is restricted only through the Zune software.

Basically I have problems with it dropping tracks (songs) merging multi-album sets, or splitting multi-album sets into two artists, etc.

I loaded 50 albums but only 45 show up, but the songs are in the device, just not linked to anything. I used Zune's edit functions, a suggested software package, and aside from spending hundreds of dollars and literally 24 hours on the phone with customer support over 3 days, I find myself at wits-end.

The store does not give refunds on opened Zunes, only exchanges.

I would ebay it out, but I won't wish this hell on anybody.

Hence my question: Does everyone hate their Zune as much as I do?

PS Is there any third paty software to hack this device?

Update:

Update to question: All of my CD's are the expensive, store-bought officially-sanctioned, perfectly legal albums. All the album art downloads etc. The playlist has titles, artist, etc.

It just doesn't want to work.

The software is so limited that you can't even edit your ID3 tags.

Even the customer support people concede that the program lacks a great deal and Zune 1 was put to market way too soon for the software package they sell.

However, they won't tell me how to hack into it to straighten out the mess.

2 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    The Zune is not a bad unit, however the software is. Being that it's Microsoft software, it's gonna be buggy or have strict OS requirements to work properly. I had once recommended Zune's instead of iPods, but after being able to evaluate several top MP3 players, I am sticking with Creative's line of players as you can use the familiar Windows Explorer interface to simply drag & drop music to the device and you can even use Winamp to manage your music so your not stuck with the horrible Windows Media Player or iTunes crap. Creative has specialized in Audio for over 10 years and is better in many ways compared to Microsoft or Apple.

    So yeah, I would sell what you have and invest in a Creative Zen line player!

    Source(s): http://us.creative.com/products/welcome.asp?catego...
  • Iljimae Fan
    Lv 7
    1 decade ago

    I've heard of others using zAlternator http://www.engadget.com/2008/01/21/zalternator-ope...

    I haven't used it since I don't need to use another program with my Zune. I mainly add movies and videos so the Zune program works fine for me.

    I'm sorry you hate your Zune. I love mine. I'm guessing the the albums that got messed up may be ones that came from cds that were burned. Zune will do tht with burned cds. There is a way to work around that that usually works. Are any of them showing up as Unknown Artist or Unknown Album? If they are it happens when you rip from burned cds. There is a way to work around that.

    If you decide to keep it feel free to message me if you want some help. I'll try to give you useful answers.

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