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British Airways Terminal 5 - Should their CEO and Operations Manager Now Resign?
Is this chaos now a National Disgrace.
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- Andy FLv 51 decade agoFavorite Answer
You expect a few teething problems with a project this size, but my brother yesterday flew in from Canada and had to wait FOUR hours just to retreive his baggage.
Somebody needs to be held accountable or at least explain the reasons behind the failures.
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