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Problem with Word - Can you help?

Every time my dad opens up a new file on word, he can not get a blank sheet. My hubby tried to clear the file but had no luck. So everytime he goes on word he has to select all then delete so that he can carry on using it. Hope this is clear and that someone out there can help. Ta Minxy.

Update:

Richard - Thank you so much for your time. IHopefully you will have helped solve a big problem. (Don't know why

you should have got a thumbs down!)

Minxy.

4 Answers

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  • 1 decade ago
    Favorite Answer

    Search your computer for a file called Normal.dot, which is the default Document Template for Word. When you open it, it will contain the rubbish that comes up every time you start a new document. Press Ctrl + A to select all, then press backspace to delete it. Then save the template.

  • Anonymous
    1 decade ago

    First of all u read this

    http://askville.amazon.com/open-Word-Office-2007-p...

    have patience to read it plzz

    see when word opens it looks for new file

    and loads it

    someone has changed setting

    either virus or manually

    so to remove it

    u do one thing

    first of all go to my computer

    then tools>> folder options >> view>> show all hiddenfiles and folders

    apply it and close it

    now go to

    C:\Documents and Settings\neomatrixman\Application Data\Microsoft\Templates

    or where ever ur operating system is installed

    keep it open

    now go to word

    and

    click tools

    templates and add-ins

    now under the templates tab

    click organizer

    and now

    set styles available in document 1(left side)

    and right side styles available in

    normal.dot

    and close

    hope this will do

    try to repair using CD

    or reinstall if problem persists

  • Anonymous
    1 decade ago

    Your opening word from the wrong place. Go to Programs/Word. Send to Desktop. You will then open a blank page. You might have a help box down the right hand side, if you want rid of that; Tools/Options. Untick Startup Task Pane.

  • 1 decade ago

    Why it’s happening

    All documents in Word are based on templates. A template is a special kind of Word file with the .dot file extension (instead of .doc, which is used for documents). The template can contain text (such as a letterhead), special styles (such as those that might be suitable for an academic paper or a newsletter), and custom toolbars, macros, and shortcut key assignments that make it easier to prepare a certain kind of document.

    The blank document that you start with when you open Word (“Document1”) and all documents that you create by pressing the New button on the Standard toolbar or choosing “Blank Document” in the File New dialog are based on the Normal.dot template, which is the “global” template that also (by default) stores most of your customizations, such as changes to styles or toolbars.

    If you change a style in Normal.dot (for example, if you change the default font, which means that you actually change the font of the Normal style) or if you change the default margins or page size, that change affects every blank document you create from then on. If you save text in Normal.dot, that text will appear in every blank document you create.

    The simplest fix: cleaning up Normal.dot

    In order to delete the extraneous text from Normal.dot, you must first locate the Normal.dot file and open it. There are two main ways to do this.

    Method 1

    In Windows Explorer, press Ctrl+F, and search for Normal.dot. Or select Start | Find | Files or folders, and search for Normal.dot. In Windows XP, the folder that contains Normal.dot is a "hidden" folder. In order to find Normal.dot, you will therefore need to go to Tools | Folder Options, select the View tab, and check the radio button for "Show hidden files and folders."

    Depending on your Windows Explorer settings, the search results may not display the “.dot” extension as shown in the screen capture below, but may only display the Word “Normal”. Either way, once you have found it, don’t double-click on the file; this will just create a new document based on it. Instead, open it by right-clicking on the file and choosing Open.

    Note that it is actually much better – for all sorts of reasons, one being that it makes it easier to find the files you want, another being that it makes you less prone to virus attack – to set up Windows Explorer so that it does display all file extensions. If you have already done so, the Windows Find dialog will display “Normal.dot” in the search results rather than “Normal” as shown above. Unfortunately, by default, file extensions are hidden. To change this, select Tools + Folder Options (or depending on your Windows version, View + Folder Options, or View + Options); select the “View�� tab, and de-select “Hide file extensions for known file types”.

    Method 2

    Alternatively:

    Select Tools | Options; and on the File Locations tab, double-click on “User Templates” (or single-click on “User Templates” and choose “Modify”).

    If you are using Word 2000 or earlier versions, this dialog displays the path in which your custom templates are stored (where it says “Folder Name”). Press Ctrl + C to copy the path, and close the dialog.

    If you are using Word 2002, finding the path has been made unnecessarily difficult, because the “Folder name” box in the “Modify location” dialog shows a blank. One way to get the complete path is to click the down arrow on the “Look in” box, which will display the folder tree. You can then copy down the path by hand and type it into the "File name" box in the File Open dialog. An easier way to get the path is to select Properties on the Tools menu in that dialog. Drag across the path shown on the General tab and press Ctrl + C to copy it. You can then paste it into the File Open dialog.

    Select File | Open (or press Ctrl+O); and in the Open dialog:

    If you are using Word 2000 or earlier versions, press Ctrl+V to paste the path you copied earlier, then press Return. This takes you straight to the right folder.

    If you are using Word 2002, browse to the folder you noted down previously.

    Where it says “Files of Type,” you may need to select “Document Templates (*.dot)” in order to see Normal.dot

    Open the file called Normal.dot (depending on how you've configured Windows Explorer, it may just display as “Normal”, without showing the extension).

    Once you have opened Normal.dot, delete the text in it, save the file and close. The next time you press New you should get a Blank Document.

    Creating a new Normal.dot from scratch

    If you think you may not be able to return Normal.dot to its original state – that is, if you think in addition to extraneous text there may be modifications of margins or styles and you’re not sure how to put these back the way they were – you may want to start over with a new Normal.dot just the way it came out of the box. Especially if you have not been using Word very long or haven’t customized it much, this may be the preferable alternative.

    If Word does not find the Normal.dot template at startup, it will create a new one. You could assure this by deleting Normal.dot, but it is usually better just to rename it. Close Word and, in Windows Explorer (using Find or Search if necessary), find Normal.dot and rename it. (You can call it anything you want, but Normal.old and Oldnormal.dot are frequently suggested.) Then restart Word. It will create a new Normal.dot and your Document1 and subsequent Blank Documents will be blank again.

    Hope this helps.

    Richard

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