I am at a loss on how to handle an intern, can someone offer some suggestions?

Sometimes you just have to knock that ego down a notch or two, so do whatever you can to nip it in the bud now or she will turn into everyone's nightmare by the time she's finished her internship. If that means going to her supervisor about her behavior, then that's what needs to be done. If you are in the position to do it yourself, then do everyone a favor and handle the situation.

You have to remember that the public needs to trust and respect our pharmacist and behavior like hers is detrimental to our health if she's allowed to think she's above following the rules.

OK, you shouldn't have backed down, you shouldn't have yelled and you SHOULD have made her take her request to the supervisor.

But I'm guessing you know that.

How to salvage the situation? Tomorrow morning, speak with her. Start by apologising for yelling, and advise that you don't intend to repeat that behaviour.

Let her know that there is such a thing as professional behaviour, which is something she will be judged on as a working pharmacist.

Professional behaviour includes dealing with disappointment, following appropriate procedure and not discussing management personnel in a derogatory way with other staff.

Let her know that you think she has a lot of potential, but in the real world, brains and talent will only take anyone so far. people want to deal with someone who is professional in their attitude and behaviour.

Finish off by saying that from this point on, she will be required to abide by all procedure, which includes taking leave requests to the supervisor.

If the supervisor wants to change that, the supervisor should speak with you, or you will need to speak with the supervisor.

If this student will not follow direction, and will not listen to you and co-operate, you will have no choice but to advise the supervisor, and do not hestate to do so. You do the intern no favours by putting up with behaviour which would not be acceptable in the 'real' world.

You may feel this is difficult, but not sorting it out now will result in future trouble!

Best wishes! :-)

I would have a chat with her...if she wants to leave, she needs to ask the supervisor before that person leaves for the day. And let her know that even if she doesn't agree with you telling her she cannot clock out early, you won't accept insubordination from her, which includes disrespecting you with the other employees. And try to keep your temper under control. Good luck!

Have a word with the supervisor, and do a memo to everyone about proedure for special leave.

You may want to speak to her about appropriate PROFESSIONAL conduct. DO let her think that she could lose her job by acting this way regardless of her skills

follow procedure....document the incident....and have a word to her with her supervisor present.....

inform her that this type of behavior isnt acceptable...and if it continues inform her of the consequences..

what more would you need to do:

1. you have to make her aware of the problem

2. give her time to correct the behavior.

3. if it continues terminate her.

I dont know why she would risk loosing a great reference for being petty....but....that happens anywhere....

I would definitely start documenting her behavior - every single instance of inappropriate or unprofessional conduct - and then also report this particular incident to your supervisor.

Write her up and let the supervisor deal with it. She definitely isn't a team player.

ask her to adopt a professional attitude while at work. if she wants to work part-time, tell her that it can be arranged, otherwise she is to perform her duties for the hours she was hired to work.

Terminate her. It'll be good for her in the long run. You have a responsibility to nip this behaviour in the bud.

She has bad attitude. Fire her.