Are you familiar with 101Inks.com?

No? Let me shed some light. Trying to save some money (right) I ordered ink cartridges from this company. 1st, they charged my credit card twice but I didn't get the order. According to their call sorter, this happens frequently as it has it's own extension. Took roughly 2 wks to get the refund (I had to call them again) and almost that much longer to get the order. The order was for a Dell and a Lexmark printer. The Dell cartridges "worked" but the Lexmark didn't. I called again. They gave me all these instructions on how to make them work. I tried them all with no success. I called again. They told me to send the Lexmark cartridges back and they would give me a refund. Roughly another 2 wks or so I got a partial refund. They charged me a 20% restocking charge. I called again. They said they had no record of my calls and I had not been authorized to return the cartridges. Overall 6-7 wks, multiple calls and 1/2 full (Dell) cartridges. FYI--SAVE YOURSELF THE GRIEF! Call someone else.