Defected,warranty By Quality Suzuki?

Question

Defected warranty by quality Suzuki,owner only,after researching the 2006 grand vitara,I felted others should be involved,notice in purchasing any vehicle the service at hand is ok,afterward you are treated like mess on toilet paper,this service can only be found at quality Suzuki,therefore the English was meant to be poor,because it indentify with the service that was recieved by this dealership,that is known over San Antonio Texas,there are others,other than myself that have had engine problems as well,such as the engine light coming on,and other problems,these are new vehicle are well as pre-owned,and the funnie thang about it,its the engine light.the 2005 XL-7 was sold to my daughter,the next day she took it back,the hood and the roof had damages all over the vehicle when ask to see the history the computer screen was closed quickly,and anther vehicle was given,which the engine light came on,I ask do you think this is fair,to be done like this as a consumer?if you had no problem ok

pmlllnd · Accepted Answer

Wow, you have had a time with that vehicle! I would try to contact the main office and explain to them what problems you are having and the way the dealership is treating you as one of their consumers. I would also contact the lemon law attorneys. I would also trade in the vehicle for something more dependable! I would be afraid to take it any where thinking I might not get there! Check it out on the Internet and find a reliable vehicle, I have a 1995 olds lss and it has only left me stranded once, when the battery died. It has 197346 miles on it and doesn't look the greatest, but it still runs like a top and I haven't had to do and thing more than general maintenance on it. I hope you get your problems with it straightened out soon! Maybe you are being TOO nice at the dealership. Start being a little more stern may help, tell them that they can take the piece of junk and stick it. I don't know the answer, but someone really needs to notify the company of their crappy vehicle and the insufficient people they have working for them. Good luck!!!

Terrence B · Answer

I used to own a Samurai and that thing was bullet-proof. Underpowered but extremely reliable. After college, I went to work for Suzuki Corp in Brea, California. It seemed fair to trust them since my experience and my friends' experiences with the Samurais,Swifts  and Sidekicks (not to mention the Geo/Chevy Trackers,Sprints and Metros) had been good. While working there, it occured to me that those old Suzukis were in the pre-GM dominance days. Now GM practically calls the shots. That 2.5 liter V6 engine has problems- more than GM wants to admit. There were many complaints- something unheard of on the old Vitaras and the Sidekicks they replaced. Do like the previous answer said and give Suzuki a call. They are pretty friendly people and a lot nicer than the dealer you've been dealing with. Also, you should try contacting other dealers just to see how they react to your situation (preferably ones in Austin, Dallas or Houston- usually the bigger the city, the better the service because of competition). Maybe they'll be more considerate.

J E T H R O · Answer

Contact Suzuki Main Office and see if they can help..................American Suzuki Customer Assistance Center...1-800-934-0934.....Monday thru Friday................. 6:30AM to 5:00 pm (PST) or write American Suzuki Motor Corp.....automotive division......PO Box 1100.........Brea CA. 92822-1100......Attn Customer Relations Dept...................The dealer you have been dealing with may be more helpful after you contact the main office with your treatment and problems..........Hope this helps...................UJN

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Defected,warranty By Quality Suzuki?

3 Answers