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Canon Purchased from Broadway Photo BWayphoto.com Issues?

I purchased what I thought was the New Canon EOS XSI as advertised. bwayphoto.com as advertised in a national photography magazine sent me a "kiss" Canon. What I found out that this is a grey market camera and not what was advertised. I called three times broadway photo in New York and was told "you bought the same thing" No the camera does not look like the photo in the advertisment.

Any suggestions on what I can do to get my money back and/or the Canon EOS XSI that I thought I was ordering?

Any offices in New York that investigate this online stuff? Any numbers to write the photography magazine that allows them to adverties.

Thanks for any advise.

Update:

P.S. Today Broadway Photo called me about my email to them requesting a rep explain to me why they are selling Grey Market cameras.

1 Answer

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  • Ara57
    Lv 7
    1 decade ago
    Favorite Answer

    Always check www.resellerratings.com. You will find they have a dismal rating, although not quite as bad as a few other scam companies. You might file a complaint with your credit card company. Next time use B&H Photo, Calumet or Adorama.

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