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Printer problems...?
I was printing off some documents when my printer locked up...i tried to cancel the documents but they wont cancel and i cant print anything...I really need to get these documents printed for school....can someone tell me how to fix it?
its the hp officejet 5500 series
3 Answers
- chelogurlLv 41 decade agoFavorite Answer
Turn off printer, Unplug power cord , unplug USB, leave unplug for 1 minute , plug back in. Turn on printer.
It's best if you Download the HP Printing Diagnostic Utility. It will check spooler issues, drivers and connectivity issues for you.