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Problems installing HP 8550 printer, please help!?
I have just picked up a secondhand HP 8550GN colour laser printer, I'm trying to get it to work with my laptop before plugging it into the network. I have downloaded the correct drivers from HP.com but there is still no communication between laptop and printer.
ANY knowledgeable suggestions welcome!
2 Answers
- bljzzgrlLv 71 decade agoFavorite Answer
1. Do not plug in the printer until the installation program tells you to.
2. If the "add new hardware" wizard comes up during the install, cancel out if it. And continue with the install program.
3. Once the drivers are installed. Reboot the computer. Go into the Printers page (don't know which version of Windows you are running) and make sure the printer is listed there (it should only be listed once). Right click on it and go to properties and click the "print test page".
- Bang Vito Aja.Lv 51 decade ago
Some HP LaserJet series printers do not have a control panel. These models have several LEDs (light emitting diode) that light up in particular patterns and sequences to indicate printer status/error states. All HP LaserJet series printers that have these LEDs have information available on the HP website Support webpage for each printer that details how to interpret these light patterns and resolve the cause of the issue. The documentation that comes with the printer also details how to interrupt these light patterns
Source(s): For Information HP website Support webpage: http://welcome.hp.com/country/us/en/support.html
