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Anonymous
Anonymous asked in Computers & InternetHardwarePrinters · 1 decade ago

Something Wrong With Printer Help Me?????10 Pts Promise?

My Printer is an HP DeskJet D2360

Everytime i start my PC my printer says Something's Wrong with the Following Cartridge:

Tri-Color

Thats All

Maybe because I had a bad Paper Jam

Pls Help!!!!!

I'll Give You 20 pts if you help me by

Posting another question and making you the best answer.

10 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    1. Remove color cartridge; unplug printer; wipe electrical contacts on both cartridge and cartridge-socket on the carriage assembly with a cotton tissue and alcohol, then let dry; hard shake cartridge, with nozzles in lower position; plug printer; install cartridge again.

    2. Click "Start/Settings/Control Panel/Administrative Tools/Services/Print Spooler" and click "Restart" the service.

    3. Try again; if it's the same situation, change the color cartridge with a new one.

    Good luck!

  • Stuart
    Lv 7
    1 decade ago

    Sounds like the ink cartridge is out of ink.

    Open the lid of the printer and pop the ink cartridge out.

    Use a kleenex and gently wipe across the nozzles on the bottom to make sure the ink isn't jammed.

    Reinsert the cartridge and restart the printer.

    If you still get the error, replace the tricolor cartridge.

    -Stuart

  • 5 years ago

    All the unicorn and rainbow poems are making me think of My Little Pony... just sayin' the jingle has been stuck in my head for two straight days I also have the uncontrollable urge to braid the long hair of complete strangers while galloping down Mane(sic) Street oh..and do your own homework slacker!! *whinnyin*

  • Anonymous
    1 decade ago

    Get a new color cartridge and install it in your printer.

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  • 1 decade ago

    Check your color cartridge. Have you replaced it recently? Try taking it out and putting it back in. It may be installed wrong.

  • Anonymous
    1 decade ago

    Try doing a test page or a cleaner check thingy :)

    Or maybe it has just simply ran out.

    Take it out n put it back in if u can lol i duno thats wot i wud do

  • 1 decade ago

    Did you take off the tape on the new cartridge before you installed it?

  • Anonymous
    1 decade ago

    your printer must has three different colors you may haven't put them right

    you can also reinstall the printer software

  • 1 decade ago

    check if your ink cartridges are low in ink

  • 1 decade ago

    ok... maybe ur tricolor is finished.. are u sure its not empty, the ink cartridge?

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