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Bt internet has stopped me using the internet?

I used to have a BT home hub connection and now I've moved leaving the BT broadband and it's uninstal software behind. Now I can't seem to connect to any wireless network, I can't find the BT software anywhere on my computer yet I know it's still there preventing me from connecting to any other wireless network - please help, it's driving me mad!!!

Update:

Tried to do what MC has said (thanks for the advice) still comes up with message "windows can't connect.." even after putting the wireless zero config on auto.

7 Answers

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  • Mc
    Lv 5
    1 decade ago
    Favorite Answer

    Go to Start menu / control panel / network connections, right click your wireless icon and select "View wireless networks in range" and then pick yours and click connect.

    If it says "Windows cannot configure blah blahblah" you may have another piece of software (not necessarily BT) managing your wireless connection.

    if you want to use the Windows wireless configuration, you have to go to Start menu / Control Panel / Administrative tools / Services / find "Wireless Zero (something :/ cant remember exactly what but you'll know)" Right click it and click start.

    Now you can either do the above everytime or you can right click it go to properties and change start-up from "Disabled" to "Automatic"

    ********EDIT*******

    I dont know if you did but you will need to restart the computer, or just as a test use the "Start" command?

    **if you want to use the Windows wireless configuration, you have to go to Start menu / Control Panel / Administrative tools / Services / find "Wireless Zero (something :/ cant remember exactly what but you'll know)" Right click it and click start.**

  • 1 decade ago

    I think you need to reclarify the problem for us. You need a wireless card in your PC you use Wifi (Wireless networking) and you need you BTHomeHub which is what most people us on BT. I also use BT. Look on the back of your BTHomeHub. There should be a thing which says "SSID" and "Wireless Key". Write these down. I would advise you to call BT and ask them to tell you how to set up a new wireless network as I'm bound by a strict word limit here.

  • 1 decade ago

    I don't understand what you are getting at. As I read it, you've moved and left BT and uninstalled the program and you can't connect to the Internet?

    Assuming you are asking this question through another computer; you won't be able to connect to the Internet without a service provider. You will have to sign up to another one or get mobile broadband with a dongle.

    Source(s): Experience
  • 7 years ago

    I have this problem too. Changed internet providers and now laptop won't connect. It can see network says it's connected to network and its full signal strength but no internet. Phones, pc and kindle all connect fine just laptop.

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  • 1 decade ago

    BT? Basic Training? Broken Technology? Barely Transmitting? WTF is BT lol. Dude if you can't access your wifi and you once had it working. then you need to merely refresh your IP address. Tell ya what, contact me and I will walk you thru manually setting up your wifi.

    Hey man, what in the world is BT. Why do people do this. Look, I'm dumb as all can be, you gotta spell stuff out for me. All these abbreviations just serve to confuse me.

  • Anonymous
    1 decade ago

    What are you trying to connect through? Do you have a new router then? You are not making much sense.

  • Anonymous
    1 decade ago

    BT OBVIOUSLY MEANS BRITISH TELECOM.

    DO YOU NOT HAVE ANY INTELLIGENCE AT ALL?

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