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Please,what would you do?
About 2 months ago i checked my mail & there was an offer from Household Bank for a platinum credit card.I should have trashed it.Instead i wrote,in large letters 'CANCEL' on the page & mailed it back.I'm tired of getting credit card offers.I never filled out even 1 spot on the application.Not my signature,not anything.Just mailed it.Then soon i get another letter from them saying i have been approved & a card was being sent to me.I never got any card.Now i have gotten a statement from them that says i made a purchase for $ 75.42 plus $30.00 for late charge!! This is crazy.Now i don't know what to do.Without a card of theirs,how could i charge anything?I had no account number until this last piece of mail.Am i being set up? What do i do now?Please help.Thanks?
6 Answers
- Sgt Big RedLv 71 decade agoFavorite Answer
Sounds like a classic case of identity theft. If you did not recieve a card, then someone found the application and changed the billing address and opened the account.
Contact the credit card company and notify them of the situation. If you get no result from them then you should contact the following to file a complaint.
Report the credit card issuer to the Comptroller of the Currency. Phone number is 202-874-4700.
Report the company to your state's attorney general's office. You can find links to your state's AG website at naag.org. Your state might allow you to file a complaint online. This is probably the most effective complaint to make as it is the attorney general's who have filed most of the lawsuits against credit card companies. For example, it was the California AG who sued Providian and forced them to pay the largest judgment against a credit card company ever.
Report the company to the Better Business Bureau. Submit your case for dispute resolution online at www.bbb.org.
Next, place a fraud alert on your credit reports to protect you from any further problems, here are the contact numbers
Equifax-800-685-1111
www.equifax.com
Experian-888-EXPERIAN (888-397-3742)
www.experian.com
TransUnion-800-916-8800
www.transunion.com
Next, go to the following web sites to find out how to resolve this problem. here is their link
http://www.consumer.gov/sentinel/
CONSUMER FRAUD AND IDENTITY THEFTS.
FTC WEB SITE
Hope this answers your question
- 1 decade ago
Hey, just for future reference, when you get those credit card offers in the mail, there is a 1-800 # on the back for CREDIT OPT OUT. You call it enter in your social and your information and they remove you from their database for all credit agencies so you won't get those anymore. I did that and I haven't recieved anything in the mail. I highly reccommend that.
Second, about this company, you need to call them and tell them that you did not authorize any charges. Ask them for proof or ask them what was charged. And if they fail to take those charges off, you can file a discrepency. Tell them that if this is not resolved you will file this as fraud with the district attorney of your area as well as contact the 3 credit agencies (experien, transunion...) that will scare them. This happened to my friend in the past and I helped him report it and it was resolved though it took my time up. Just also document who you talk to on the phone and get their names, the date and time you talked to them just in case.
Good luck! Hope this helps.
PS: Run a credit report and see what is on your credit history just in case someone else got your info. You can get 1 free credit report each year without points being deducted.
- 1 decade ago
You have been a victim of identity theft.Call householdbank asap and explain to them everything that happened from a to z. Then they will investigate to find out exactly what happened. So you will not be penalized and make sure the account is closed!!! And next time you get an application in the mail just junk it after ripping it into shreds like i do. And if you have any open credit card accounts and they mail you those credit checks, shred them to, to avoid any other hassles.
Good luck
- Love my MeyerLv 71 decade ago
call the credit card company, let them know that you don't have a card and never used this card. It is fraud. The phone number will be on the statement that you got. They will close the card and send you dispute paperwork. Then call Trans Union and report it so that they put a block on it. Every time someone tries to use your credit they will call you first. Good Luck.
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- 1 decade ago
call whatever company that was and tell them the situation. for the future..don't even return emails like that even when you say cancel...that probably was set up by a computer system taking any return email & assuming you wanted it. it is a most definite scam..good luck
- MichelleLv 41 decade ago
Sounds like somebody stole your identity. call household asap. and cancel all cards or applications that come into them in your name.