Need help with Seagate FreeAgent External Harddrive?

Question

I have a Seagate FreeAgent External Hard Drive. It was working and I have important pictures loaded on it and need to get to them. About 3 days ago my daughter's dog ran through the cables from the laptop to the external hard drive, pulling the USB out of the laptop without it being stopped properly. The hard drive itself may have gotten a bit of a shake from the movement of the cables, but did not fall off the table. Now my computer does not read the drive, I have tried it on two other computers as well. I have replaced the USB cable and used an OHM meter to make sure the power was working properly. All of that checks out. When I put my ear to the drive it makes intermittent buzzing sound. Buzz then none, then buzz again. Like it's possibly trying to do something, but not doing it. I don't know what it's supposed to sound like when it's working properly so the noise it's making may be normal....I just don't know. I would like some ideas to get the drive going or to recover the information off of it without spending a grand or more. Thanks for any help, I'm really desparate and will try calling Seagate next week, but thought I would try everything else first.

Update:

I do not see the drive when I go to Device Manager, nor My computer. The drive does not show on my computer, it is as if it does not exist.

Emperor · Accepted Answer

I would click on the following to see if reinstalling the drivers would do it. Go to control panel,device manager,plus sign on disk drives ,then right click on the freegate, then click uninstall. Once it finishes uninstalling, unplug it from computer and restart your computer. Once your computer has been restarted plug it back in and the driver should be installed automatically.You may need to use the installation disk if it came with one. You can also try to reformat the freeagent hardrive but that would delete all your data though. To reformat you would click computer then right click the corresponding hardrive and then click format, then set restore device defaults,then click start.I repeat that the second option would delete all your data not the first option though. Good luck.They also have some software on download.com to recover data which is affordable as well.Hope this is helpful to you.Good Luck.

Anonymous · Answer

You sound like you know what you're doing, and it's probably messed up. I would go to Seagate's website and look for the software for the drive and a diagnostic software there.

ries · Answer

it is totally available. the in basic terms component is you is quite no longer in a position to position in writing to the exterior rigidity out of your Mac even if it is in NTFS format. at present Macs in basic terms help studying NTFS volumes. it is available to operate NTFS write help with information from setting up MacFUSE and the NTFS-3G driving force, besides the undeniable fact that children that it is not any longer very sturdy at this factor and would now and again reason files loss, which style of defeats the point of making a backup on an exterior rigidity. If I were you, i ought to bypass all my files over, then reformat it as HFS+ (Mac OS X prolonged). Or, in case you prefer to apply it for backing up files on both the Mac and computing gadget, format it as fat. or you should chop up it in 1/2, with a fat or NTFS partition for domicile windows and an HFS+ partition for OS X.

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Need help with Seagate FreeAgent External Harddrive?

3 Answers