Please help.....................................................?

Hi Amy,

Sorry to know about the mess you are in, but we'd need more info here. Like what were you doing when the fatal error occurred? Have you tried rebooting/restarting your system? have you installed or updated anything? What version of Windows are you using. What exactly comes up as error message or the exact error message including error numbers if any.

I may not be able to help but with the info, it becomes easier for the pros to help.

what you have said is akin to calling a doctor and yelling I'm hurt. I got 2 eyes, two ears, 31 teeth, etc..The doc does not know what you were doing, are you bleeding, how bad is it etc with the info..

Impossible to help without any details.

What error?

When doing what?

Consistently or intermittently?

What Windows?

Did you recently install any hardware or software?

Have you downloaded anything?

Microsoft list of things to do if Windows doesn't boot

http://support.microsoft.com/kb/308041/en-us

What is the error? Without knowing what the error is we can't tell you what to do.

If you don't know how to explain the error then just state the symptoms.

run error check

http://www.microsoft.com/atwork/getstarted/speed.m...