problems with the va education system?

i have been trying for 3 years now to get money. and i thought i was going to get paid. i have gotten 1000 total so far. this was for 1606 i switched to 1607. also it was direct deposit. when i switched i am now told i cant get direct deposit and they are taking a long time. i was finaly told i am getting a check sent to me. instead of direct deposit. i was like thats cool. then i was told they sent it to a po box that is not even in my state. and they dont even have that listed.

anyone have the same issues. and also why cant i call st louis instead of going thru the va because st louis is the one who does the pay. does anyone know the number to them so i can call directly or email them directly and not go thru va. i hate using 3rd party it also takes to long. take the va 10 days to do something then another 10 days to get to st louis for them to do something and then another 10 days to get back to the va and then another 10 days for them to get back to me. thanks