Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

How to retrieve lost address book from Outlook?

My computer got infected by a virus and I had to undergo a partial recovery of the hard drive meaning my PC was set back to its factory state. However most of my files were saved. I just needed to reinstall various software including Outlook 2002. The problem is I had to reset my email account and seem to have lost all my old emails but more importantly my address book.

Is there a way to retrieve my list of contacts (if so how?) or is it lost for good? PC is on XP.

Many thanks in advance for any help and advise you might have!

Update:

I've done a search for *pst files but nothing came up. :-(

I can't watch the video I'm afraid.

2 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    As you have learned the hard way, the world of computer users is divided into two groups, those who have lost data and those who are going to. I run a backup with a networked RAID system and still occasionally have problems. I am afraid that if you have reinstalled the factory state, your address book is gone for ever, but you now know to back it up. Every so often you should export the entire contents of your default pst file, or portions thereof, to somewhere safe, like a folder in My Documents, which you back up regularly anyway.

    If you are feeling geeky, why not invest in a PDA which comes with software to synchronise all your Outlook data? I have two copies of all my contacts always ready to hand.

  • 1 decade ago

    Try doing a search for "*.pst". This will search for the Outlook contact list. If you find it, you can just import it through Outlook. If it's not there, it may have been deleted.

Still have questions? Get your answers by asking now.