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I need to get rid of a virus on my computer?

It adds folders when I open firefox and they contain spyware. It will not allow me access to any website with the word 'microsoft' in it. I use AVAST, which rocks, but not this time....I'm close to throwing the machine in the garbage so any help would be appreciated.

5 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    Download the following, after fully installing, reboot into safe mode and run FULL scans:

    Malware Bytes

    http://www.download.com/Malwarebytes-Anti-Malware/...

    SuperAntiSpyware

    http://www.download.com/SUPERAntiSpyware-Free-Edit...

  • 1 decade ago

    Try running your Avast in Safe Mode. Safe Mode often prevents malware from protecting itself.

    To get into Safe Mode or Safe Mode with Networking:

    1. Log out and reboot your machine.

    2. When the machine starts the reboot sequence, press the F8 key repeatedly.

    3. Select Safe Mode or Safe Mode with Networking from the resulting menu.

    4. Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.

    5. The machine will continue booting, but the Windows desktop will look different.

    6. When you're finished doing what you need to do, log out and reboot back into normal mode.

    Good luck.

  • 1 decade ago

    How to remove Fake Software, Spyware, Trojans and Viruses:

    Download, install, update and scan your computer with both SuperantiSpyware and Malwarebytes, delete what ever they find, if this fails to completely remove the virus/spyware download then update Avast and run a boot scan (click schedule boot-time scan and restart your PC), all the software below is free and safe to use.

    SuperantiSpyware: http://www.superantispyware.com/

    Malwarebytes: http://www.malwarebytes.org/mbam.php

    Avast Anti-Virus: http://www.avast.com/eng/avast_4_home.html

    To protect your PC in the future you need to use anti-virus software and a firewall, id recommend using Avast and Comodo Pro firewall both are very effective and completely free, you should also switch to Firefox 3 if you are browsing with IE as its much safer. (links on my profile)

  • Anonymous
    1 decade ago

    If you suspect or confirm that your computer is infected with a computer virus. Download a free antivirus program and scan your computer then you should be able to remove it.Check out http://blog.360.yahoo.com/blog-sAFtLsc8erIoh.ENhks... for more details.

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  • 1 decade ago

    you can try these antivirus and antispyware

    ClamWin Antivirus

    Dr.Web CureIt

    EMCO Malware Destroyer

    SUPERAntiSpyware

    Spyware Terminator

    Malwarebytes' Anti-Malware

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