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My son got a remote control truck for Christmas and already broke the antenna off. Where can I get a new one ?
It is the kind that screws in. Does anyone know where I can get one?
5 Answers
- Anonymous1 decade ago
If the antenna broke off on its own during use, then I'd take the product back to the store where you got it and ask for an exchange.
If your son broke it off, you'll probably have to buy a new one. I don't think a store will exchange toys that are damaged by their respective users.
Best of luck.
- BumbleLv 61 decade ago
A reputable toy manufacturer should have exceptional
customer service in order to survive...
Mattel and Hasbro both have exceptional customer
service on their websites with 1-800 numbers to call --
plus replacement parts for any toys that become
damaged...
it is also good to keep track of warranties
{which are usually packed in with the instructions}
and its not a bad idea to hold onto the receipt in case
you could replace the toy where you bought it...
in many cases there would only be shipping costs
for replacement parts -- some will not cost at all...
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