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i want to backup files?
my computer has been acting strange lately. its been running slow and a get A LOT of pop-ups, even though my pop-up blocker is on and i keep getting anti-virus pop-ups telling me to download it..so i've done some searches and free scans and i'm pretty sure i have adware, spyware, malware and trojans. i read somewhere that a sure way to get rid of it is to backup my entire hard disk then re-install everything.
i'm using an external hard drive to do this and the windows back up wizard, but since i'm not positive where the spyware etc is coming from, i don't know if i should backup all the information on my computer or just the my documents and settings or choose individually, but then i don't know what things to choose!
help please?
2 Answers
- Anonymous1 decade agoFavorite Answer
back up info. the rest is okay. clean spyware and viruses with antivirus
- Anonymous1 decade ago
Download, update and run Malwarebytes (Free) and see what it finds. Remove anything it finds and see if the mess goes away. Reformatting and installing Windows fresh will for sure cure your problem. Make sure you have all the Windows security updates from Microsoft and up to date security software installed.