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my external hdd is not recognised in "my computer". can someone help me?

i have a WD 500GB My Book HDD, and recently it has stopped being recognised from my computer. I have also tried to boot it on other computers, but to no avail. I sometimes booted up, but when it did, it was not recognised in "my computer", and it always made this ticking noise.

I then changed the AC adaptor and changed the USB cable, and it boots up every time now - with light and everything - thought it does make some ticking noise when booting. When i plug it in, the computer recognises it with the sound, and it installs it, but there is no autoplay pop up, I cannot access it through "my computer" as it does not have a disk letter allocated for it, and it doesn't show up in "computer management" or "disk management". It DOES however show up in "disk manager".

Anyone got ideas to how to fix this issue.

And also, I had this hdd for around two and a half years, and there are 250+ GB of data on it. I would love to recover at least the photos and videos, and I know that the hdd was starting to fail, and have been trying to move my data to another location.

Update:

I have tried uninstalling and installing it again, I also tried disabling and reinstalling it without any success

Update 2:

i mean re-enabling it.

2 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    Uninstall then reinstall the drivers sometimes they become messed up so I think that might work.

  • Anonymous
    5 years ago

    They won't. They're specifically MADE that way so that you'll spend the extra money and go out and buy their bigger hard drives. Look at it like this: why would Microsoft spend probably millions or even billions to go through all the trouble of developing and implementing different production models and assembly lines for different sized hard drives, and then make it EASY for you to just use an external hard drive instead for half the price that Microsoft doesn't get any money from instead? Have you EVER known Microsoft to not try and squeeze an extra buck out of you? "The mark-up on Xbox hard drives is significant; the current 120 GB model clocks in at $150. For the same price, you can score a brand new Western Digital USB 2.0 500 GB external hard drive, and for only twenty bucks more, you can take home Amazon's top-rated external hard drive, Iomega's Prestige 1TB monster (yeah, a terabyte, or 1000 GB). Ouch." There ARE ways around this, connecting it to a PC on a LAN is probably the easiest, but you can also find drivers online that allow you to bypass the proprietary restrictions that Microsoft places on the console.

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