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anti-virus help - or is it Vista? I need HELP!?

I have a Toshiba, Satellite lap top. I have Vista on it and McAfee anti-virus software.

This lap top is super slow (memory etc are not the issue, we checked). Then it will slowly freeze up and then a message pops up saying check your anti-virus software. When I check it (it's updated and everything) it says eveything is fine.

When I open the McAfee on access scan statistics it says 626 detected, 625 deleted. I cannot get any more info. I'm so confused.

Can anyone help? This has been going on since I bought this computer a year ago.

1 Answer

Relevance
  • Manuel
    Lv 7
    1 decade ago
    Favorite Answer

    do this to clean your laptop

    in safe mode F8 run malwarebytes anti-malware and SUPERAntispyware,and what they find you

    delete it manually. then run ccleaner to clean your pc, and mvregclean, to clean registry.

    what mvregclean find you remove because the key is there but not the file ,folder or program.

    even you reformat and it finds anything remove dont be afraid.

    dont forget when you install this software to update them, and do an update every day

    then restore until before you get infected.

    m

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