we are locked out of our laptop personal account, we have vista. what do we do to get in?

Question

We own a toshiba. I really don't think that part matters being that it's a vista issue. We got water on the laptop and now that it's dry and turning on again, it won't accept our password to get into the personal accounts. We need advice from someone that knows what to do. We really cannot afford to take it in and don't have the time either. Please, please help.

Update:

Oh and gee thanks, like we woke up the other day and decided that we thought it would be a good day to dump water on our laptop. We already know that water and electronics don't mix.

posnya · Accepted Answer

make sure all your keyboard buttons work.. maybe it has an error on your single button of your password char

Emil · Answer

this miiight work depending on how you set p your computer.

boot it in safe mode and a separate account with no password called 'administrator' should be a log in option. from that go into your account settings and delete the passwords for each account.

log in to the accounts and re-set :3

if it was water though, make sure that the capslock or numlock keys arent damaged or permanently pressed. try plugging in an external usb keyboard.

Fizgig454 · Answer

Can you boot it up in safe mode and get in to the admin account?

I can't imagine the password changing because you got water on it, but I *can* imagine one of the keys not working properly making it impossible for you to type in your password correctly.

You might still have some water under those keys too.

arie · Answer

Then call up the company it might cost some ching ching but its better than having 2 buy a whole new PC

Anonymous · Answer

you can try restoring the whole system to the way it was the first day u bought it. my laptop is also vista and that happened to me... this is how you do it,... when your first turning it on that blck screen always comes out and theres the option to restore your computer i think you have to press F11... well hoped i helped good luck

Anonymous · Answer

i dont know if it will work but you can take the hard drive out and plug it into a different computer as an external harddrive. you should then be able to access anything on it.

Anonymous · Answer

u might wanna try not spilling things on it. (HA HA) but it looks like u are screwed.

Trending News

we are locked out of our laptop personal account, we have vista. what do we do to get in?

7 Answers