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Why do I keep being asked to re-register?

Despite checking off the option to remember my email user name and password for 2 weeks, the time period between requests keeps getting shorter. Today it is less than 15 minutes, so I'm constantly having to resubmit my information to check my email! What can I do about this?

Update:

This is neither a billing nor an abuse question, so their customer care people aren't set up to handle it, as far as I can tell.

5 Answers

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  • 1 decade ago
    Favorite Answer

    Hi

    I hope someone on another machine, perhaps on the same network is not accessing your email too. You may sometimes be asked to re-enter your information if it the same account is being accessed from different computer. In this case you could try changing your password.

    Also someone else may be checking their email on your machine. When they do that it automatically crosses out your settings. Find this out.

  • 1 decade ago

    Contact yahoo:

    Customer Care

    http://help.yahoo.com/

    1-866-562-7219 Billing

    1-866-562-7228 Abuse

    http://help.yahoo.com/l/us/yahoo/abuse/

    Have a great day!

  • caz
    Lv 5
    1 decade ago

    i now every time i go off yahoo i need to re log in every time even when i tell it to keep me log in for 2weeks,

    mabybe there sevire playing up.

    try torow

  • 1 decade ago

    Make your id and password shorter but harder and it will make it easyer

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  • 1 decade ago

    Your information was not saved properly.

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