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The dealership wrecked my car - How long should it take them to fix it?
I took my 2009 Subaru Forester to the dealership for service last Friday. They ran into it with their parts truck. What is a reasonable length of time for them to repair it and return it to me? They destroyed the grill, hood, radiator support, and front left quarter panel.
I'm getting pretty ticked off, because it is the vehicle I use to pull my boat trailer, and it is a 4 day weekend for me.
4 Answers
- Anonymous1 decade agoFavorite Answer
Bump those other two answers, I would be getting a brand new car with the payments you had left on the one they destroyed! If the dealer cared about you as a customer that is what they would have offered you. And did they drug test the dummy that hit your car. I mean how fast was this idiot going in a parking lot to do this much damage?
I would be going off because you have a right to. Also it would take at most 48 hours to get any part, it should be a priority to them. I would not want that car back if it did that much damage I would be afraid of drive-ability problems in the near future, and would not want them to touch another one of my vehicles.
I mean accidents happen but they should not be jerking you around.
Source(s): Former parts clerk for a dealership - 5 years ago
Try a different dealer! Some parts men at dealerships just either don't know how to find depot items and order them, or they are just too lazy! In California, I was told Ford no longer made parts for my 64 Fairlane. But 15 years later in Alamogordo the dealer could order parts for a 62 Fairlane. So the conclusion I reached was stated first, Ford had not changed, but the dealership was different.
- Dan BLv 71 decade ago
2-3 weeks. If you don't live in a big city (or even if you do), the body parts will have to be trucked in as they are not a commonly stocked item.
- 1 decade ago
It depends on how bad the damage is. But they should be providing you with a rental or loaner in the meantime if it was their fault.