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ASOS, Will i be charged when i receive the items that i ordered?

Its the first time i ever order from Asos, Im in Europe but not in the UK. I odrered 2 days ago, how long will it take? and will they charge me when I receive the package? Because when I ordered from Victoria's secret before, if it was 2-3 items i didnt get charged. When it was more, i did and it cost me more than what i paid for my items. Just want to know what to expect. THANKS :)

3 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    I had a look on the asos.com site for you and here is some information below about delivering to Europe.

    EUROPE

    Deliveries will be made within 8 working days from order.

    The cost of delivery within Europe varies according to the weight of your parcel. Shipping will be automatically calculated on the Checkout page when the delivery destination is confirmed, so you know how much it will cost before you complete your order.

    When you place an order, we suggest you have it delivered to a work address rather than a home address, as our couriers only deliver between 9am and 5pm, and may require a signature on receipt.

    Your order will be dispatched via the most suitable carrier, depending on size and weight.

    Unfortunately, we do not currently offer an Express Delivery option on European deliveries.

    Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

    If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

    Also there is something about extra charges on the site too and I have posted this information below also. I hope this helps with your question:)

    WILL I BE CHARGED CUSTOMS AND IMPORT CHARGES?

    Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

    Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

    It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

    Hope this helps:)

  • ?
    Lv 4
    5 years ago

    Of course they should. How long ago was this? Perhaps call them? By law they can't take your money and not provide you with products

  • Anonymous
    1 decade ago
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