Can't sign into Yahoo! Messenger?

I am having the same problem as of yesterday I have contacted Yahoo and they said it is a known issue. I received the following email this morning...

Hello,

Thank you for writing to Yahoo! Messenger.

I understand that you are unable to sign into Yahoo! Messenger. I recognize the inconvenience of Messenger not functioning as expected.

You may recall that this is a known issue and we continue to have our

engineers working on a resolution for this issue. The next step is to

try and dig deeper to see if we can find out why you're continuing to

have this sign-in issue.

I'll need your help to collect some information to pass on to our

engineering team for analysis. I'd like you to go through the following

steps, and reply to this email with answers to the questions below:

1. What error message are you receiving, if any? Please send the error

message, as well as any error codes.

2. Using Internet Explorer on your computer, can you successfully sign

in to any or all of the following websites?

https://login.yahoo.com/ (Yes/No)

http://mail.yahoo.com/ (Yes/No)

http://webmessenger.yahoo.com/ (Yes/No)

3. On your computer, are you able to sign in to Yahoo! Messenger with

any other Yahoo! ID? (Yes/No)

Note: While we continue to work on the sign-in issue with your current

Yahoo! ID, you may want to create a new temporary Yahoo! ID so you can

continue to use the version of Yahoo! Messenger installed on your

computer. With the new temporary Yahoo! ID you'll be able keep in touch

with your contacts and also test whether your problem is with your

original Yahoo! ID. To create a new Yahoo! ID go to the Yahoo!

Registration page at:

https://edit.yahoo.com/registration

4. On a different computer, are you able to sign in to Yahoo! Messenger

with your Yahoo! ID? (Yes/No)

5. Did this start to happen after the migration from version 8.1 to 9.0?

(Yes/No)

6. Are you currently using an HTTP proxy connection? (Yes/No)

We do appreciate your help answering these questions to assist us in

investigating this known issue. The information you provide will help

our engineering team further investigate this known issue and possibly

offer you further troubleshooting steps.

Thank you again for contacting Yahoo! Messenger.

Be sure to check the Official Yahoo! Messenger Blog for more information

and the latest updates about Yahoo! Messenger!

http://www.ymessengerblog.com/

Regards,

Cynthia

Yahoo! Messenger Customer Care

For assistance with all Yahoo! services, please visit:

http://help.yahoo.com/

New and Improved Yahoo! Mail - better than ever!

You may want to email your information too, to this email address...

messenger-9@cc.yahoo-inc.com.

I can't get in to yahoo messenger

I have tried every thing this is driving me crazy. I use my Yahoo messenger , and WebCam and I can't get in now, ever since you change something ? What was wrong with the old way it was working fine

I cannot sign to Yahoo Messenger ..I only use laptop now..thank you for some help

I have had the same problem for about a month now and still can't get any help. When will yahoo fix the problem?

I put wifi in the house and now i can't get my yahoo messenger to log on. Do i change the setting to broadband or just leave as is?

Cant sign in. Always encounter problems in the midst of getting to read mails why?

Someone has signed into your account you need to change your password and you also need to update and run your spyware programs along with virus program.Sounds like you have been hacked.

yes i still cant sign in on my yahoomessenger account even i removed and reinstalled it already but still i have same problems still i cant sign in on yahoomessenger..help me to fix this problems ,,,

cant sign in to my messenger or yahoo. been days same thing