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Anonymous
Anonymous asked in Computers & InternetSoftware · 1 decade ago

Windows Internet Explorer isn't connecting to the internet and I can't figure out why...can you help?

I'm using Windows XP Service Pack 2 and Internet Explorer. My laptop was recently attacked by Malware...I believe some variant of Antivirus 2009. It disabled my internet use, plagued me with pop-ups, shut down Spybot S&D, etc. etc.. It also changed my background to a "warning, your comp is infected by spyware" (I can't remember the precise wording, unfortunately).

ANYWAY, using safe mode, Spybot S&D, Symantec Antivirus, and MalwareBytes Anti-Malware programs, I managed to get rid of the infection. However, now, Internet Explorer refuses to connect to the internet.

I use a laptop with a wireless connection to my home network. When I try to boot up Internet Explorer, I get a "cannot display webpage" message.

My Internet Options > Connections > LAN Settings are checked off on "Automatically detect settings", "use proxy server for your LAN", and "Bypass proxy server for local addresses".

As for what I've tried so far:

I removed my old version of Explorer (six), replaced it with 8, and then replaced that one with Seven. The Windows "Fix It" utility didn't fix the problem. LSP-Fix by cexx.org couldn't find any problems with my system (including my winsock, which is apparently fine...I reset that a couple times, just to make sure).

Windows Firefox is working fine; I set it to "detect proxy settings automatically" and it's got perfect connectivity. The only reason I need explorer is because iTunes runs through Explorer's connection to get to the store, and I want to purchase music.

Any suggestions on how to fix my Explorer connection, or what could be wrong? Or, failing that, how to re-route iTunes through Firefox, if possible.

Thank you!

3 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    Try making Firefox your default browser and see if that doesn't get iTunes to use it instead of IE. Do this in Firefox:

    1. Click the Tools->Options menu item.

    2. Click the Advanced tab.

    3. Check the Always check to see if Firefox is the default browser on startup checkbox.

    4. Click the Check Now button.

    5. Click OK.

    Hope that helps.

  • David
    Lv 4
    1 decade ago

    check to see if your Ethernet cable is plugged in fully and try ringing your server

  • 1 decade ago

    try ringing your server

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