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Iphone activation problem?

How do I get my itunes to re- dispaly the the activation screen in itunes for my new iphone?

When I first plugged it in after loading itunes the installation menu came up in itunes but I did not have all my info to hand so came back later to try again but this time all it does is sync with the iphone and nothing else. I have done a reset on the iphone installed v3 sofware for iphone and re-installed itunes hoping it will set off the installation screen again but nothing happens apart from sync, I have no service on the phone but do have all the icons on the iphone screen menu. There is nothing in my instruction manual or o2 website apart from saying connect the iphone to itunes and follow installation procedure which is hopeless, and not much help on the net Help anyone please I am getting frustrated.

Update:

Thanks, tried all that but it will still not bring up the set up and activation screen, so after 3 days of pulling my hair out I still can't use my new phone. I think I will send this pile of junk back, and as for iTunes.. well it's the worst software I have ever encountered and apple should be lined up & shot.

1 Answer

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  • ?
    Lv 4
    1 decade ago
    Favorite Answer

    Try putting the phone into DFU mode.

    Step 1. Turn off your iPhone.

    Step 2. Hold down the power and home button.

    Step 3. When you see the Apple logo, release the power button but continue holding the home button down.

    Step 4. Open iTunes and wait for it to tell you that its in restore mode.

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