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XP logon system failure and blue screen i have the Repair Cd?

Stop:c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0x0000005 (0X00000000 0X00000000) The system shutdown

1) I do not want to lose any files or wipe it clean with a OS reinstall

2) I have the Recovery Disk

but am not sure how to find the problem or fix it.

thank you so much for your help

2 Answers

Relevance
  • 1 decade ago

    The most likely cause is a bloated registry which has become the home for all kinds of useless bits and pieces of data. Whenever any change is made to the system settings or a program is installed or uninstalled, a new entry is generated in the registry. The operating system while running your computer has to pick its way through all this excess material. There is a multitude of useless bits and pieces to be removed.Parts of uninstalled programs,parts of incompletely installed programs,dead drivers and many other things. clean your registry and remove all the useless data fragments and no longer needed information to fix the Blue Screen of Death error! I should like to commend Registry Easy http://cleanup-comuter-run-perfectly.com/ to you ! You can try ! Good luck!

  • Anonymous
    1 decade ago

    Could be a problem with device drivers, hardware or software. This problem can be solved by uninstalling new software, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html . You can also run a free registry scan using utilities from http://rcyj.com/

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