More to my question about my transfer...?

I was told that california never accepts a transfer by my p.o. i am a first time offender and shouldn't have got in trouble in the first place. Either way I have a lease in ca. for my town home and I just got word that my old job is giving me unemployment benefits in ca. which I will need to pay all of these fines. I've been calling my p.o to talk to her about it but she never answers the phone. Is there a higher authority to get the ball rolling on the transfer? I talked to her supervisor and he told me to wait to make sure their scanner worked so my p.o could send the paper work but that was weeks ago. What's the deal with these people? I'm in texas by the way. eeeewww