How do I file a complaint against a day care, a public school and a bus driver?

File a complaint with the supervisors of the bus garage and again with the superintendents office for your school district on the teacher and administration. That kind of "oops" is not acceptable. As for the daycare center, they're right, they are not responsible for someone else sending him to the wrong location. You can't really hold them responsible. About all you can do there is to call at a reasonable time each day they are supposed to go there and be sure your children are both there.

If no satisfaction comes from all that, then start writing letters to the editor for local papers and go where it hurts the most- their public image. A bus company isn't going to want the bad reputation and publicity any more than the school system will. It's a last resort and be prepared to possibly have to pull your kid out of that school because the backlash from others may be a nightmare for him, but if it stops someone else from having this happen then it will be well spent in your efforts.

This is horrible. I work at a daycare, and when each bus gets to us we take attendance as the kids get off the bus. If a child isn't there we asked the other kids as they are walking in if the missing kid was on the bus, then we call the parent, and then the school/transportation department. I would file a complaint with the better business burreu and call the lisencer for the daycare (daycares need to be lisenceed in most states, see if there is a sign posted with the lisencers info or call the local childcare council if you have one. As for the bus driver-you would call the districts transportation department, and I would hope they would replace him or at the very least only allow him to drive high schoolers who can stick up for themselves. I've gotten on the wrong bus before as a little kid, and so have many other kids, and the driver usually notifies the transportation department, and at the end of the route takes the child where they are suppose to go. If the transportation department does nothing, file a suit against them for endangering the welfare of a child. I understand the school putting the child on the wrong bus, craziness happens, and if the bus driver had handled it properly your child would have made it to daycare, or atleast back to school. I don't think you can really make a complaint against the school, other than to the district and state board or education. I'm sorry your son had to go through this, I'd be crying and scared too :(. Also, make sure you tell the daycare people to call you as soon as your child doesn't show up when he is suppose to, and try to find another daycare. Shouldn't the gov't cover the daycare of your choice???

Wow, I would have felt exactly the same way. I'm having my first child in January and these are some of the things that I worry about...

Daycare should have been held responsible- he could have been abducted or something- that's what they're there for- TO CARE for your child when you're at work.

Busdriver- call the cops, get a lawyer... they shouldn't have forced him off at the wrong stop, regardless of what their route info. says. They should have called the school and had the school contact you, kept him on the bus until they heard back, and then taken him either back to the school or to the daycare where he was supposed to be.

Sorry this happened! I would be absolutely FURIOUS with the daycare and bus company.

it si not the daycares fault. it is the schools and the bus drivers fault i worked in a daycare and there was many times where children didn't show up randomly. BUT for kids who were in school WE provided the buses unless it was out of out district. where i live 7 years old kids aren't even allowed to get off the bus unless an adult is there to accomplany them, that the bus driver knows and has talked to. almost every single daycare around here accepts assistance and a lot of people get it so i don't think that's it. i personally don't think they are held responsible. i think the school should be. and i would go to teh school administrator

OMG First of all - I am just sitting here all panicked thinking about your poor little guy going through that. I am so, so sorry he had that happen to him. *hugs to you and him*

I would say that the bus driver at least needs some kind of reprimand! Good gosh! Your son said he wasn't suppose to get off the bus there and they should have listened! Period. As for the day care, you are unfortunately, probably not going to be able to do anything about that... and for that I am truly sorry.

Hope things work out! Best wishes!

Get a lawyer. Of course the daycare or bus garage won't admit to be at fault, they don't want to get in trouble! I'd at the very least want a guarantee that something like that wouldn't happen again, an apology, and the actions they would take to make sure that didn't happen again. I'm so very sorry your son had to go through this!

I am a licensed day care, I wouldn`t even bring the thought in my mind about installing a trampoline in my yard. I would feel terrible if my children or someone elses children fell and suffered an injury from jumping on a trampoline. Let`s face, trampolines are unsafe. My neighbor has one, she bought it last year and her daughter fell off it and broke her arm and a rib, she fell on the grass. Why would a parent waste their money on something that they know is risky to have when small children are around? I know there are a lot of risks out there for children, bike riding, playing on playground equipment, but why would you want your five year old bouncing ten feet in the air and then possibly falling and hitting the ground? My insurance company has a policy about homeowners that have trampolines, they raise the monthly rate because there is a higher risk for injury when homeowners own trampolines. I don`t know, it seem terrible that your daycare provider isolates your kids in front of the others because she can`t follow the rules or because she thinks the other kids are entitled to have fun.

Call the bus company and complain about the bus driver. Tell the manager of the company his route and what you said here. He/She will be able to sort everything out. It is not the child care's fault. Indeed, the blame lies on the bus company. Call the manager and see how you guys can resolve it.

I understand your situation. A similar thing happened to me about 15 years ago. Believe me, you will get nowhere with this. Although what they did was wrong and was a huge misjudgment on their parts, this is a one-time mistake. Be grateful that your child was not hurt and be vigilant by calling the daycare center to make sure your child has arrived. By the way, I seriously doubt that any lawyer is going to take any case in which there was no injury.

For the whole bus thing, I would go and talk to the district. For the daycare thing, I would pull him out of it (They are responsible for the child and should have called the parents or school and find out where he was)