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Sharon T
Lv 7
Sharon T asked in Computers & InternetHardwareLaptops & Notebooks · 1 decade ago

Wireless keyboard/mouse problem?

HP Laptop (Vista) works fine until we plug in the wireless stick that runs the external keyboard/mouse. When that is plugged in, even the touch pad and a USB mouse will not work as the scroll will not stay down. Remove the wireless stick (sorry I don't know what you call that) and both the touchpad and a USB mouse work fine.

Any idea how to fix this?

2 Answers

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  • gwen_and_ashy
    1 decade ago
    Favorite Answer

    Try changing the batteries in the wireless mouse

  • marquita
    5 years ago

    Reinstall the driver. If it doesn't work, contact customer support.

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