Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

HELP! My desktop computer has been hijacked!!?

It won't let me open "add or remove programs" or "system restore". It won't let me run any other programs. On the web, it only goes to it's own website, not any others so I can't download Avast! or any other free spyware removal programs.

I've tried searching my computer for the program name, found one file that I deleted. I emptied my recycle bin and restarted my desktop, but the hijackers are still there!

I've thought about restarting in safe mode to see if I can get rid of it there, but thought I'd ask the question here first. (I'm on my Acer 1 Netbook now...)

The name of the program is Antivirus System PRO - supposedly run by Magic Software, Inc. in London.

Thanks for any help!!

Update:

I was able to restart in Safe Mode w/Networking and downloaded Avast! (recommended by a friend last year, but didn't get around to putting it on my desktop). It's scanning right now & deleting infected files.

5 Answers

Relevance
Still have questions? Get your answers by asking now.