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PayPal - how to talk to a human?

Hello, I've had this nightmare before & had to make an official complaint about them. Basically the question I want to ask IS NOT included in any of their 'choices' on their website, therefore I cannot send them an email. When I telephone them, once again because the specific question (an enquiry about a charge collected by a seller, when we reversed a purchase) is not one of their recognised patterns, I get stuck in the automated system with a male voice increasingly loudly going back over the few choices they allow me to make!

PLEASE - does anyone have an email address to their customer services? I did have this a few months' ago but long since deleted the address.

And, an early happy Christmas to everyone ... HoHoHo x

4 Answers

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  • 1 decade ago
    Favorite Answer

    Have you tried contacting ebay instead because ebay staff have a lot of info on paypal too. I don't know if this is related to your enquiry but it's worth a shot. If you go through:

    ebay>help (top right)> select a topic off the "browse help" section> contact us (right)> click on one of the questions> click on "chat with us"

    You can chat to a human like Instant Messaging between 10am and 10pm.

  • Anonymous
    1 decade ago

    Not sure if either of these will help; other than that leave a message/email in the section closest to your problem.

    Persist and after the frirst few automated cut and paste replies you may get some help

    08707307191 080035879298

  • 4 years ago

    i'm sorry, it grew to become into in my previous telephone yet no longer the hot. Be inspired, that is my experience & impact that they actually choose you to call, perhaps interior constrained hours, aside from emergencies, as they have separate emergency numbers i think of. flow to their help & questions sections until they furnish the telephone type. they have constantly dealt with me excellently, the wonderful ever, & they have secure me time & back, a number of instances :-) better of success :-)

  • Anonymous
    1 decade ago

    You can't, it's a machine.

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