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Bestbuy and used computers that are resold?
I bought a new laptop or so I thought from best buy not even 1hr ago. I turn it on and there are personal photos of the previous owner, videos and music. No theses aren't sample. So my question is this I read the receipt and it says a 15% restock fee is charge. Does that apply to this situation if I bought it less then 10hrs ago? I say no and I am personally mad that geek squad charge me $100 to clean out the computer of unless software and not even clean up the hard drive.
2 Answers
- 1 decade agoFavorite Answer
Lol Geek Squad..... so much retardation going on there. Never pay for anything "extra" they offer.... none of those people have much if any computer experience, do you honestly think they're going to perform some kind of specialized service that you couldn't do yourself for free?
Take the laptop back and demand a brand new one, that's unacceptable.
- 1 decade ago
If you bought a "new" computer and it's not new, return it. There should not be any restock fee because used is not what you bought. Selling used as new is fraud and the better business bureau and/or the police should hear about it. BBB if you get your money back in full. The police if they say "restock fee". I never did think Best Buy was the best buy.
