Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.
Trending News
Do you believe car dealerships are corrupt businesses? Listen to this story!!!?
I had a very bad experience at Liberty Auto Plaza in Libertyville, Illinois. I simply went to get my free car wash, and the visit wound up being a nightmare. As the porter tried to get my car in the wash, he claimed the car would not start. I reacted like how any other human being would've reacted: shocked and suprised. My car had been running perfectly fine prior to this. Anyhow, they jumped my car several times without even performing a diagnostic report. Then a by-passing mechanic stated I needed a new battery. Still shocked, amazed and frustrated with the unexpected expense, I realized I had no choice but to pay for the new battery.
After paying for the service, I entered my car and noticed my radio/clock were no longer working. As I returned to the service manager to voice my concern, he rudely told me I would have to come back and would have to be CHARGED for them to examine my car. I argued my radio/clock were working prior to my visit and I should NOT have to pay for something that is not my fault, but then he started hinting I was lying and insinuated my car was already in this condition upon entering their establishment. I left very angry and frustrated. To top it off, my battery replacement ruined my alternator and I still had car issues upon driving my only car, especially at night.
Every male friend I had suggested I have my fuses checked with regards to my radio/clock not working as it is a common issue when replacing a battery and/or jumping a car. As I called the dealership to try to come to a conclusion, they would not cooperate and I eventually had to get the Better Business Bureau involved as well as Nissan Consumer Affairs. They were no help. Nissan Consumer Affairs, did, however ask me to fax them a diagnostic report on my car which I had to obatin from a different Gurnee Rosen dealership since Liberty Auto Plaza refused to take care of me anymore because of the BBB complaint.
The diagnostic report I obtained from Gurnee Rosen claimed I needed a new radio/clock for approximately $450-500. Still frustrated, I went to a local mechanic shop and learned my radio and clock were not working simply due to a blown fuse as I had originally been told by my friends. I was furious. Why couldn't the dealership check my fuses? Why couldn't this have been the first suspicion they would've had upon initially hearing my complaint? Why can't they take responsibility for their wrongdoing?? Are all car dealerships like this? Even in this struggling economy?? This is very, very unbelievable.
Listen Peter, apparently you're probably one of the corrupt guys who work in car dealerships. What don't you understand from "my car was running perfectly fine prior to this?" If you don't believe me, I can't help that. Boy, I sure wish something like this would happen to you one of these days. You deserve to know what it feels like.
I understand the dealership is not responsible for everything that happens to one's car while at their establishment, but a blown fuse right after a battery replacement and car jumping?? Come on now. Considering the fact that I am NOT lying about my vehicle, it's obvious they caused it. From what I'm told, it only takes 5-10 mins to examine the fuses. Had Liberty Auto Plaza just done their job after I initially brought to their attention that my radio/clock was no longer working after the battery replacement, they would've pin-pointed the problem and it would've saved tons of frustration and customer dissatisfaction.
Mr. Sickcallaway, you apparantly live in your own world. I am like most women whose knowledge about cars usually involve just how to drive them. As for going there for my car wash, well, you would, too, if it were free. That was the ONLY reason I went there in the first place. Liberty Auto supposedly has this rule where if you purchase your car from them, you're entitled to free car washes for as long as you are the owner - which even THAT is B.S. because now they refuse to wash my car due to their hard feeling that I had all the right and reason to file a BBB complaint on them. I just thought, why pay for something when I can get it done for free? ESPECIALLY, someone who's like many unfortunate people these days and is UNEMPLOYED. You act like I had a crystal ball and knew what was about to happen.
10 Answers
- 1 decade agoFavorite Answer
honestly they probably got some moron for their lot boy,you probably did have a problem with battery or alternator one,you was just not aware of it as no one is till its to late,they idiot lot probably hooked the jumper box up backwards which fried your fuse and/or alternator
no not all of them are like that,but yes you do occasionally bump into that one that is,and its never a pleasant experience
- reyburnLv 45 years ago
First of all, if you purchase an Expedition, you'll be able to want plenty of cash to hide fuel. Secondly, the huge auto dealership will have to be ready to promote you the identical auto for much less, considering the fact that they promote such a lot of. However, the huge auto dealership can manage to pay for higher legal professionals, so they are able to hold you from getting what was once promised less difficult than the loved ones owned trade. I've continually discovered that what they installed writting is what you get. And, I've continually fallen in love with a detailed auto. Think approximately the coverage price and the price of fuel whilst you purchase. Those bills final perpetually, even though the auto would possibly not.
- Anonymous1 decade ago
1. People who actually know how to take care of their cars wash them themselves and don't take it anywhere to get washed.
2. You don't get your car serviced at a dealership. That's what independent mechanics are for. I would never take my car to the dealership unless I was getting free warranty service done (and I mean a new or preowned car type of warranty from big name dealers like Toyota, Chevy, Ford, etc.; I would not get any crap warranty from a used dealer let alone let those ASE tech school dropouts service my car).
3. Your friends told you to check the fuses and you decide to waste time by calling the dealership just to check fuses (which is unheard of) and eventually Nissan Consumer Affairs? Why exactly couldn't you just check the fuses YOURSELF? A 10 year old kid should be capable of checking the fuses on a vehicle, let alone someone old enough to drive.
I'm really sorry, but you seem very ignorant about cars and the dealership tried to take advantage of you, among other things. And yes, dealerships will do this sometimes. Again, this is what independent shops are for. Or you could at least learn a few things about cars so people in the auto industry don't try to screw you because of your ignorance.
Source(s): Not trying to be an @ss, but it needed to be said. - How do you think about the answers? You can sign in to vote the answer.
- XTXLv 71 decade ago
you must find an independent mechanic to work on your car ...used cars have a warranty if you get that written into your ''''''sales contract'''''' before you pay for the car .... this Lib Auto is not a place that I would ever do any business since you convinced me that they are not the company for us... Just forget about that place and move on as life is too short and too sweet to waste time over a lousy car dealer === sorry that you got burned ... Most car dealers are good and honest and there are a few that give the good ones' a bad name...............
- Anonymous1 decade ago
ok first, i feel for ya, but in know way did their battery replacement mess up your alternator. second, that probably wont trip a code saying my voltage is low, instead it might produce a range of out or above or below threshold codes.third, yes they are moe larry and curly, yes, they probably momentarily hooked the cables up backwards.sensitive electronics are not like under the hood electronics.
i suspect your alternator was fried to begin with,and they hit wrong polarity when jumping or during batt install.
Source(s): look, its possible, they fried a diode in your alt, but im almost positive they hooked +to- and just for a second. that usually wont toast a diode.this can blow a fuse, but like i said a momentary spike of reverse polarity would do some damage, but if it were substantial, then your computer would also be fried. AC VOLTAGE IN A DC CURRENT IS A NONO. it leaves tattletales.you just dont have em, sorry bout your bad luck.btw jim varney,aka ernest worrel did a commercial or 2 for them. - Anonymous1 decade ago
The dealer isn't responsible for everything that happens to your car just because you pull on their lot.
Its unfortunate but its highly likely that stuff just happened and would have if you would have stopped at walmart instead.
- STEWIELv 61 decade ago
Sounds to me like your car had tons of pre-existing problems and you tried to blame it all on the dealer hoping to get free repairs.
- Anonymous1 decade ago
They obviously knew you were the type who wouldn't check the fuses yourself.