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Can you exchanged a dvd through walmart.com?

I plan on buying my mom star trek The original series on blue ray, but if something wrong with the dvds can I exchanged it for another one through the website. I know in the stores they can not doing nothing for you if don't sell it.

Update:

I need reread my questions before posting them, what trying to say is if bought a dvd from walmart.com (just website), if dvds broken and will not work in my player, can I exchanged the dvds through the website, because the stores do not sell the dvd I plan on buying only thought website itself. The stores's policy is can only do exchanged not refund of even kind through the stores.

Update 2:

Yes, I check the site, unlike other site. walmart.com does not make clear if can get exchanged on dvds?

3 Answers

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  • 1 decade ago
    Favorite Answer

    Yeah, the website should be able to help you. I don't know how they are for sure. Some places will send a postage box to you for shipment cost purposes. Other places will give you a RA # to put on the return box, then you will ship it back to the address they will provide you. Once they receive the damaged product, they will send you a replacement.

    Good Luck

    Go to the following link:

    http://www.walmart.com/catalog/catalog.gsp?cat=538...

    BTW: If the product is damaged, you can exchange it ONLY for the same title. Just like in stores.

  • 1 decade ago

    Have I got this right? You want to exchange a DVD at a store that never sold you the DVD in the first place? It's not how it works. If a DVD is faulty, your return it to where you purchased it together with the receipt as proof of purchase

  • Anonymous
    1 decade ago

    Walmart will exchange anything, no matter where you bought it. That's right, you can buy a DVD at Zellers, and then walk straight to Walmart and they will happily exchange it for you.

    A comedian once joked, and he wasn't too far off the truth, that you can buy a pack of diapers, use them, and return them to Walmart for an exchange.

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