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Anonymous
Anonymous asked in Computers & InternetSoftware · 1 decade ago

I need tips from computer expert!?

I had a few viruses on my computer and i got a someone i know that's a computer expert and he/she took my viruses off and installed what's called AVG anti virus. Its work and i have no viruses on my computer. But i've had a pop up that's antispyware.... it pops up every thirty seconds saying i have 12 virus when i went on AVG and said i didn't. it sometimes even closes my current window. Please help!

13 Answers

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  • Jamfo
    Lv 6
    1 decade ago
    Favorite Answer

    Best bet would be to take the computer back to your expert friend and tell them you have a Spyware infection on your computer that needs to be removed as well.

    Spyware, while having symptoms similar to that of a virus, are a different type of infection and are often not detected by dedicated anti-virus apps like AVG antivirus.

    Not that AVG is a bad product... it's just your current infection is something outside its normal range of detection. In fact, installing a dedicated anti-spyware app in conjunction with your AVG antivirus is the best way to build layers of defense to protect your system from all kinds of rouge software.

    You will need to use something like Malwarebytes Antimalware:

    http://www.malwarebytes.org/

    Or SUPERAntiSpyware:

    http://www.superantispyware.com/

    Those applications are dedicated spyware removers and are programmed to look for infections like the one you have now.

    These programs are simple enough to use that you could even attempt to run them youself if you feel comfortable trying to do so. However, many of these spyware infections are programmed to "fight back" against programs you would use to remove the infection requiring you to boot into Windows Safe Mode or modify the system registry in order to get the applications to run. Depending on your level of computer skill this is something you may not feel comfortable doing yourself.

  • Anonymous
    5 years ago

    At - INSUREDEAL.INFO- you can get quotes in just a few minutes RE Computer experts: tips on how to insure the longevity of ones computer? System Properties: Microsoft Windows XP Home Edition Version 2002 Service Pack 2 Dell Dimension DEO51 Intel(R) Celeron(R) CPU 2.53GHz 2.53 GHz. 768 MB of RAM AT&T Yahoo service provider - MODEM Speedstream 4100 My Comp. Tech told me he had tripled the memory; so the above specs. may not be accurate with regard to this. When not in use, I always put it on "Stand By". Disk Fragmenter: when should I, and should not, utilize this? I'm 74 yrs. old, and had never even touched a computer til I retired; and have no formal education in computer operations. So please delineate your responses in layman's terms. Any recommendations so as to insure my computer's longevity would be greatly appreciated. Thank you, Alberich

  • Anonymous
    1 decade ago

    If you are using IE, open tools, options and make absolutely sure that no addresses have be added to where your home page is located. This is an Exploit in Internet Explorer. Other addresses will give you unwanted pop ups even if you don't have IE running. This is not a virus or Malware so running those programs will not find this.

  • Bill P
    Lv 5
    1 decade ago

    you need to go to your tool bar and turn on the pop up blocker. There is also a virus telling you to load their antivirus because you have a virus. When you do start loading their "antivirus" you are qactually loading a virus into your computer. Trust AVG, but you can also go to windows update and download the Malware Removal tool and run that. One last thing you can run is the spybot.com anti spy program. Good luck

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  • 1 decade ago

    Its better to download Ad-aware Support..It will protect your PC from spyware, rootkits, viruses, Trojans, password stealers, keyloggers, and much more.

    Restart your computer and press "F8" repeatedly before you see the Windows logo. This will bring you to the Windows Advanced Options Menu.

    Scroll down the menu and select "Safe Mode" to log into Windows Safe Mode.

    Launch your antivirus program. Perform a a full system scan and delete all malicious files.

    Restart your computer normally to complete the process.

  • Anonymous
    1 decade ago

    Install Gentoo GNU/Linux

    Source(s): www.gentoo.org
  • 1 decade ago

    Your "computer expert" is an idiot who thinks AVG will catch everything. Download, install, and run Malwarebytes to get that off.

  • 6 years ago

    Do you want to Speed up your dead slow PC to Super-Fast Computer .Join the online course now with a 20% discount. 30 days Money back Guarantee .Click on the linkhttps://www.udemy.com/how-to-speed-up-your-compute...

  • Anonymous
    1 decade ago

    good job installing AVG its one of the top anti viruses and its got nothing to do with what the pop up.

    who is this person? do u know he/she on a good measure. sometimes people arent always as genuine as they seem.

    however, standard editions of anti viruses can miss viruses.

    i recommend malware bytes anti malware virus scanner, its TOP OF THE LINE virus scanner. but do NOT uninstall AVG. this program is only a virus scanner and NOT protection. do a scan with it and see if anyhting comes up

  • Cale M
    Lv 5
    1 decade ago

    killbox should do the trick. I love killbox. And AVG is a really good virus protection software. it was probably too little too late.

    Source(s): I wouldn't conciser myself to be an EXPERT. But I know some stuff.
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