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How to fix my laptop?
I have a wicked bad virus on my computer. i can't turn it on without all these pop-ups about how my "computer is infected", but it looks like the warnings are coming from my computer..but i know its the virus
...i need to un-install EVERYTHING so i can basically start with a fresh computer..there is nothing of importance saved on my laptop, so it's cool if i just flush it...i'm not sure how to do this. please if you could give me a step by step guide on how to un-install and reinstall the windows.
i can't use the internet, so i can't download anything
4 Answers
- ?Lv 61 decade agoFavorite Answer
if you have the recovery discs use them,you might have a recovery partition on your computer,turn it off and press f10 as it is starting up,it will take you to the recovery partition.
- Anonymous1 decade ago
The OS ( operating system, in your case Windows) can't be installed without all of the installation discs that came with the computer............I would suggest you download the best anti virus product available - it's VIPRE ( not a misprint ) and it's the one used by Microsoft themselves............they helped me rid my PC of several nasty viruses that would not go away and in 6 months, I have not had one problem !!
- Neil LLv 61 decade ago
Download, install and run Malwarebytes which is located at the link below. It should get rid of your viruses.
http://www.filehippo.com/download_malwarebytes_ant...
Also, the free product CCleaner can be run afterward
Source(s): My family has used these products successfully. - 1 decade ago
Maybe you could call the store where you got it from and they could fix it or you could get Norton
