Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

?
Lv 5
? asked in Computers & InternetOther - Computers · 1 decade ago

What would cause a computer to repeatedly reboot?

My husband's computer constantly reboots itself. Sometimes windows loads up and then it reboots...other times he can get online and then after a few minutes it will reboot. He ran an AVG virus scan and nothing showed up.

Any ideas on what this could be and how to fix it?

7 Answers

Relevance
  • John S
    Lv 7
    1 decade ago
    Favorite Answer

    Generally there are 2 causes of a spontaneous reboot....

    If Windows doesn't list any error, such as in the log files http://www.topbits.com/how-to-read-windows-log-fil...

    AND if your antivirus is not alerting you to anything....

    Then the issue is NOT inside Windows, but outside of it.

    Anotherwards, you most likely have a hardware issue not a software issue.

    2 most common causes are:

    Power Supply or electrical surge/drop

    or

    RAM/Memory errors.

    Just about everything else would either not cause Windows to spontaneously reboot OR give you some sort of warning. Even a hard drive failure would typically give you some errors.

    Most Hard drives now come equipped with SMART - self monitoring and reporting technology. If the hard drive detects an issue.. it reports it to the BIOS and Windows finds out about it.

    Sound cards don't usually cause spontaneous reboots.. Windows can continue to work without sound.

    Video issues usually just cause blank screens.

    Try this...............

    Unplug EVERY unnecessary device from your computer besides the keyboard, mouse, LCD monitor, and hard drive.

    That means removing cellphones, external hard drives, MP3 Players, USB hubs, extra lights, extra fans, speakers, USB printers, even the DVD/CDROM player.

    Make sure nothing is touching the keyboard, I had one customer who had a book resting on the keyboard.

    Shutdown the computer. Remove the power and flat IDE cable from the DVD. You'll have to open up the case to do this. Make note of how the fiant red line on the IDE cable is orientated. It needs to be put back the same way. Usually the red line (pin 1) is on the side where the power connector is located.

    If it was plugged into a surge supressor, tempoarily remove it.

    We are trying to eliminate as many possibilities just to be sure.

    Reboot it. -- See if the issue gets worse or better.

    If it seems stable and stays on for longer then usual... add back 1 device at a time. For the DVD player, you'll have to shut it down 1 last time to reconnect it.

    Try running MemTest x86 on your Memory. You'll need to burn a CD of MemTest to do this. it is a freely available program online used by IT experts to test your computer's RAM.

    If you have a Dell or HP, your computer may have some built in diagnostic programs that can be acceessed by hitting F2 or F11 or something. Watch the computer screen carefully as it boots up, it might flash a message indicating which button to push.

    It may simply be that your power supply ins't strong enough for all the stuff you've added onto it. If your powersupply is an old 250 or 300W unit, it may ONLY be able to run the computer. Adding a 2nd DVD burner or MP3 players or a USB hub, etc. might be too much for it.

    Even if it is a 400W or 500W, depending on the Graphics card and CPU you are using.. you may need a 600 or 700

    Unplugging things will allow you to reduce the load on the power supply and see if that solves you issue.

    Lastly, if you can't isolate the problem, you may need to take it into a computer store. I prefer locally owned stores. Geek Squad charges WAY too much in my opinion.

  • langa
    Lv 4
    4 years ago

    Computer Continually Reboots

  • Anonymous
    1 decade ago

    First thing you should try: Right click on My Computer > Properties, click on the Advanced tab. Under "Startup and Recovery" click Settings. Under "System failure" make sure the Automatically restart box is unchecked. Next, go into My Computer. Right click on your hard drive > Properties > Tools tab, click on Check now. Make sure that both boxes are checked and press Start. Good ways to start, and see if there's a problem with the hard drive too.

  • 1 decade ago

    If the reboot program is in the startup options, when booting up press f10 or f8 or f2 (forget which) and boot into safe mode. Then go to start run, msconfig, go to start up, and take out anything suspicious.

  • How do you think about the answers? You can sign in to vote the answer.
  • Anonymous
    1 decade ago

    Most likely overheating. Start by blowing out all the dirt and dust with canned air (not a vacuum cleaner or air compressor). (This is best done outside.)

  • 1 decade ago

    Overheating, virus infection.., bad luck, jinx... just to name a few, but th first two would be my choice

  • 1 decade ago

    One possibly is that the HD is bad, or going bad. I had that happen to me, and ut was the HD.

    Source(s): Computer Tech
Still have questions? Get your answers by asking now.